The Role

As a Systems Administrator you will play a pivotal role in ensuring that the critical capabilities used by our workforce are responsive to sensitive and time-critical mission requirements, built on technology stacks in line with industry advances and fit-for-purpose. You will also design, build, monitor and manage systems and platforms with a strong focus on agility, security, and resilience.

An example of the critical systems you could be working with includes:

• Desktops
• Server Infrastructure
• High Performance Computing
• Desktop Application Packaging
• Server-hosted Enterprise Software
• Enterprise Collaboration and Work Management Platforms
• Messaging (Exchange and Email Gateway Services)
• Unified Collaboration Tools, Voice, Video
• Cloud Systems
• Information Security Systems
• Database Infrastructure
• Enterprise Monitoring

ASD 4 Systems Administrator

• Accountable for organising their workflow, making decisions within their defined parameters relating to area of responsibility and will seek guidance when required.
• Perform maintenance, troubleshooting of systems and associated functions using supplied instructions and tools.
• Apply knowledge of systems administration to perform support processes, activities and tasks.
• Acquire and maintain knowledge from relevant vendors utilising support products and processes to meet outcomes.
• Install and de-install hardware and software.
• Interpret and comply with business processes and legislative, policy and regulatory frameworks.
• Produce concise technical systems documentation and knowledge artefacts supporting operational continuity.

ASD 5 Systems Administrator

• Accountable under routine direction to perform and achieve moderately complex systems administration support work within an integrated workforce.
• Make independent decisions relating to their area of responsibility.
• Identify and contribute to business process improvement activities.
• Install and de-install hardware and software.
• Resolve incidents and problems using expertise in systems administration, taking the initiative to identify alternative courses of action.

About our Team

We will provide you with an environment where you can develop and push the limits of your technical abilities to keep pace in an evolving technological environment.

You will be working with leading-edge technologies across dynamic and evolving environments. You will work collaboratively alongside a highly committed technical workforce to provide optimal performance, security and integrity of our systems, as well as trouble-shooting issues.

Our Ideal Candidate

An ideal candidate can demonstrate an ability to work collaboratively to achieve results, have a demonstrated aptitude and willingness to learn, and adapt to different technologies and platforms.

We are currently seeking candidates to work under general direction to:

• Build and maintain ICT infrastructure, including operating system and application configuration and hardening, local security configuration (e.g. firewalls, application and security policies), and network configuration (e.g. interfaces, routing tables).
• Develop and enhance enterprise monitoring and alerting.
• Manage cloud hosting platforms, support services, configuration, automation, and monitoring.
• Build, configure, and maintain network solutions including security groups, VPNs, firewalls, virtual appliances, as well as cloud-native routing and switching technologies.
• Install and manage physical hardware including servers, storage platforms, and network devices.

ASD is seeking applicants to fill current and anticipated vacancies and to create a merit pool for future vacancies. In line with the Australian Public Service Commissioner’s Direction 2022, upon completion of the recruitment activity, the merit pool will be able available to locations across Australia.

Application Closing Date: Sunday, 16 March 2025

For further information please review the job information pack, reference ASD/01754/25 on https://www.asd.gov.au/careers