The opportunity
Our client is a large federal government agency. They have a great opportunity for a Senior Salesforce Engineer to join a large national team, and provide administration, release and deployment, and production and development support.

• Richmond or Geelong based, with 3 days in the office per week
• 12 months initial contract + 12 month extension
• EL1 level role, excellent daily rate range negotiable

The role
Duties will include but are not limited to:

• Maintain and configure Service Cloud, Health Cloud and Digital Experience applications
• Exhibit a deep understanding of the Salesforce platform, with the ability to build end-to-end automated processes using declarative tools
• Investigate and troubleshoot OmniStudio components including FlexCards, Omniscripts, data raptors and integration procedures
• Perform ongoing system administration including maintaining users, monitoring application metrics, managing salesforce configurations and data integrity
• Deployment of changes via existing DevOps framework
• Perform interrogation of various log sources to investigate issues
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users
• Develop and maintain documentation on processes and configuration
• Liaise with internal and external stakeholders across various disciplines (business, architecture, data etc.)
• Work within an Agile delivery methodology
• Troubleshooting API and integration issues with different applications e.g. MuleSoft
• Development of meaningful event monitoring and alerting.
• Knowledge transfer and training within the team

About you
To be considered for these roles you will need:

• At least 5 years' experience within Salesforce eco-system
• Experience/Exposure with Salesforce Industries including OmniStudio
• Exposure to OOPs and Apex (Triggers, Controller, Classes) for debugging and managing minor enhancements
• Hands on experience with version control, branching and metadata deployments
• Certified Salesforce Admin ADM201 or ADM211 & Platform App Builder
• Demonstrable experience providing technical support for Experience Cloud
• Exposure to HTML, CSS and JavaScript is added advantage
• Platform Developer 1 Certification or Vlocity Certification will be a standout
• Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded

Please note that as our client is a federal government department, they can only consider applicants who are Australian Citizens.

Apply:
Please submit your resume ASAP. For more information, please contact Sam at [email protected]