Cascade (Australia) Pty Ltd is part of the global Cascade Corporation with our head office in Portland, Oregon, USA. In Australia, we have a significant operation which manufactures and supplies a broad range of forks, forklift attachments and accessories for the Materials Handling Market.

Currently, we have an opportunity for a Graduate Mechanical Engineer / Sales Engineer. This position will report to the Customer Service Manager and is part of our Internal Sales team at our Darra office.

The successful applicant will take responsibility for:

• Ensuring complete customer service excellence
• Liaising with the engineering group to ensure technical customer requests and quotations are actioned in a timely and accurate manner
• Actioning direct and indirect customer emails, requests for quotes, and parts enquiries
• Taking and responding to incoming customer calls
• Order entry and order management through to customer delivery
• Liaising with the internal production team to ensure all customer expectations are achieved on special manufactured products.

To be successful in this role we require you to have:

• Multiple skills across customer service and technical sales
• Ability to understand engineering parts manuals, drawings and concepts
• ERP (ideally Oracle/JDE) and CRM (Ideally Goldmine) Systems exposure advantageous
• Precise data entry skills
• Excellent verbal and written communication
• Ability to improve business processes.

In return we offer:

• Competitive remuneration package
• Monthly Bonus
• On the job training where appropriate
• Career development opportunities within and across business functions
• Flexible working hours
• Employee Assistance program
• Excellent workplace values and culture
• Over 80 years of operating globally.

Sound like you?

To apply please click the APPLY button and attach a cover letter and resume.