• Flexible Work Arrangements – Office Based Initially, Then A Mix Of Office & WFH
• Full Training Provided
• To $90k + Super + Incentives – Negotiable For The Right Candidate

Our client provides ongoing vehicle maintenance and regular servicing of assets to a Fleet Management organisation handling one of Australia's largest fleets. The company is long established and has earned an excellent reputation for delivering outstanding service to meet their clients' needs. The work is varied and interesting, involving problem solving and finding, then implementing solutions for the client. The role covers Administration, Customer Service, Fleet Maintenance, Logistics and Data Analysis on a national scale. You will be dealing with numerous enquiries from clients daily as well as manage projects as they come up.
Tasks will include the following, and a full Job Description is available for suitably qualified applicants.

• Developing and implementing plans to track down and bring assets into a regular servicing regime.
• Taking numerous client phone calls and emails per day (i.e. from drivers, line managers &/or internal management staff).
• Identifying issues to be solved, either immediately over the phone or by organising a contractor to travel to the location of the breakdown or modification.
• Liaising with a network of contractors (Australia Wide) to ensure effective & timely completion of each job.
• Keeping customers updated on work completion dates or any expected changes of completion of work.
• Completing all required paperwork accurately and efficiently.
• Utilising and assisting with continued development of work flow management system / software to help track and manage all jobs.

Applicants for this position will need previous fleet industry experience and will ideally have attributes such as:

• Self-motivation and resilience
• Tenacity and drive to achieve results
• Organizational ability
• Mechanical knowledge
• Strong communications ability including phone, email and face to face
• Excellent command of English
• Problem solving, lateral thinking strengths
• Adaptability and attention to detail
• Computer literacy including Excel

Salary for this position is envisaged to be from $70k + Super upwards, depending on previous experience. Strong applicants currently on higher pay are encouraged to apply. A laptop and telephone will be supplied, along with a bonus structure after a qualifying period.

Interested and suitably qualified applicants should apply through this site. For many other Motor Staff automotive industry positions please visit our website at www.motorstaff.com.au, follow us on Facebook at www.facebook.com.au/motorstaff, and LinkedIn. Your resume must contain your address so we can assess commuting requirements. Applicants must be physically located in Australia and must be Australian or New Zealand citizens or hold a permanent residency visa. Motor Staff is Australia’s No 1 automotive industry recruitment agency.