We are seeking a skilled Medical Secretary to join our team at Dr Robert Winn - Colorectal Surgery in Wollongong, NSW.

This is casual position is currently 16 hours per week.

Our new team member will provide vital secretarial support.

To thrive in this job you need to be a mature-minded, kind, friendly team member who will work collaboratively within our small team of one Colorectal Surgical specialist, one full time secretary and yourself.

What you will be doing

• using SHEXIE medical software
• handling patient enquiries and booking appointments
• responding to patient queries promptly
• maintaining accurate medical records and patient files
• organising and coordinating the specialist's schedule
• liaising with patients regarding pre-admission documentation and tasks
• managing regular and ad-hoc theatre lists at various hospitals- including gaining necessary approvals and paperwork from patients , employers and/or insurers
• issuing invoices and managing payments from patients, employers and/or insurers
• maintaining professional outgoing correspondence on behalf of specialist surgeon ( consultation letters, referrals)
• liaising with other healthcare professionals and providers
• providing a high level of customer service to patients

What we are looking for

• Some experience as a Medical Secretary - ideally in a specialist practice
• strong typing skills with excellent attention to detail
• proficient in using SHEXIE medical software, or similar medical software package
• excellent communication and interpersonal skills
• ability to multi-task and prioritise tasks effectively in a fast-paced environment
• knowledge of medical terminology and healthcare industry regulations
• commitment to maintaining patient confidentiality and privacy
• reliable and professional with attention to detail and excellent work ethic
• previous Eclipse, DVA, Workcover and medicare billing experience for appointments and surgical billing would be an advantage.

About us

Dr Robert Winn is a leading provider of specialist Colorectal surgical care in the Illawarra region. We care about the level of service and environment we create for both our patients and our team members alike.

Apply now

Start from March 17, 2025