Empower Lives, Build Futures – Join Our Growing Team

About Us

At Thrive House, we believe that every person deserves a safe, secure, and caring environment in which to grow. We provide personalised and compassionate services for children in out-of-home care and NDIS participants, ensuring that their unique needs and abilities are met with respect and dignity.

Our client-centric approach is rooted in Compassion, Equality, Integrity, and Transparency. We are committed to setting new standards in the sector, raising the bar for care and support. If you share our passion for making a difference, we would love to hear from you.

The Opportunity

We are seeking a House Manager to lead 2 homes based in Brisbane. Regular travel between these homes will be a requirement of this role. Onboarding and induction of up to 2 weeks is to be completed in person at our head office in Mooloolaba.

Key Requirement: Fortnightly Friday team meetings required at our Mooloolaba and Caboolture offices.

This role is ideal for someone with previous House Management or Case Management experience who thrives in a leadership position. You will be responsible for overseeing day-to-day operations, managing a team of support workers, and ensuring high-quality care for the individuals we support.

What You'll Do

Team Leadership & Management

• Lead and inspire a team of approximately 30 support staff, fostering a positive, professional, and high-performing culture.
• Promote trauma-informed support, evidence-based practices, and reflective professional dialogue.
• Mentor, develop, and support team members to deliver high-quality care.
• Identify and mitigate potential risks and hazards within the home environment.

Case Management & Client Support

• Provide comprehensive assessment and individualised case management to support participants and young people in our care.
• Develop and implement case plans that address individual needs, goals, and challenges.
• Conduct ongoing risk and needs assessments to ensure the best outcomes for each individual.
• Write Positive Behaviour Support Plans and incident reports in line with industry standards.
• Foster self-determination and active participation among individuals receiving support.

What We’re Looking For

Essential Experience & Qualifications

✔ Minimum Bachelor’s Degree in Community Services, Social Work, Psychology, or a related field desirable (Diploma accepted with substantial experience).
✔ Proven experience in team leadership and management in the disability, child protection, or social services sector.
✔ Strong background in case management with experience in planning, intervention, and risk assessment.
✔ Ability to work effectively in a fast-paced environment with a commitment to excellence.
✔ Understanding of Child Safety Standards, Disability Services Standards, and relevant legislation.
✔ Exceptional communication and relationship-building skills.

Compliance & Other Requirements

✅ Australian working rights.
✅ Current QLD driver’s licence (no restrictions).
✅ Hold or have the ability to obtain an LCS check, Blue Card, and Yellow Card.

Why Join Thrive House?

• Meaningful Impact – Make a real difference in people’s lives.
• Competitive Remuneration – Secure a full-time role with attractive benefits.
• Career Growth – Comprehensive training, professional development, and career progression opportunities.
• Supportive Culture – Work in a positive, informal environment where your efforts are valued and recognised.

Our Commitment to Diversity & Inclusion

At Thrive House, we wholeheartedly embrace diversity and equal opportunity. We are committed to building a team that reflects a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We Look Forward to Your Application!