Senior FinOps Analyst

• Employment Type: 1 x Temporary role until 30 June 2026
• Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
• Grade: Clerk Grade 9/10
• Salary Range: $125,693 - $138,510 p.a. base salary dependent on experience, plus superannuation

Who we are

The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy.

The opportunity

We are inviting applications for the opportunity of Senior FinOps Analyst for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW.

In this role you will be responsible for driving financial efficiency and cost optimisation across cloud infrastructure. This role aims to ensure that cloud resources are utilised effectively, with a strong focus on analysing cloud usage and spending data to identify areas for cost optimisation.

Day to Day Responsibilities

• Monitoring and collection of billing/costs across multiple cloud platforms
• Calculating hosting costs for on-premises infrastructure and apportioning them to applications and/or programs of work.
• Analysing cloud and on-premises usage and spending data to identify areas for cost optimisation.
• Developing and maintaining models to forecast and track costs.
• Creating reports and dashboards to communicate costs to stakeholders.

What you will bring to this role

• Proven experience in identifying and analysing functional requirements to recommend improvements to cloud services
• Experience in monitoring, analysing and optimising cloud usage and spending across multiple cloud environments
• Proven ability to develop and maintain reporting and dashboards to track cloud financial performance including providing actionable insights
• Excellent communication and engagement capability with demonstrated experience in simplifying technical information into consumable content for key stakeholders including technical and financial teams
• Experience in providing feedback to architecture and product teams on performance, suitability, sustainability, and security, ensuring solutions meet internal and customer requirements.

Essential requirements

• Experience in cloud costing, capacity management and cloud optimisation
• Demonstrated experience and understanding of financial management practices
• Experience with AWS, Azure and Google Cloud Platforms
• Strong understanding of cloud computing concepts and technologies

AI Statement

The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance

GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience.

To Apply

If excited by the information above, we look forward to receiving your application. Your application should include:

a resume which clearly details your relevant skills and experience (maximum 5 pages)
a cover letter addressing how you meet the requirements of the role (maximum 1 page)

Salary Grade 9/10, with the base salary for this role starting at $125,693 base plus superannuation

For enquiries relating to recruitment please contact Tiffany Martin via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday 10th March at 9:59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process