Bottleshop Manager
West Kempsey Hotel
Posted 20 days ago
We are seeking a Bottle Shop Manager to join our team at West Kempsey Hotel. The hotel is a family run business with a strong local following. The hotel and bottle shop have both been recently renovated to a very high standard. This is a full-time position that will involve overseeing all aspects of our drive through bottle shop operations, ensuring exceptional customer service and driving sales growth experienced preferred but not essential.
• Manage the day-to-day operations of the bottle shop, including inventory management, stock ordering, and staff scheduling
• Provide excellent customer service by assisting customers, processing sales, and handling customer inquiries
• Implement effective merchandising and marketing strategies to drive sales and increase brand awareness
• Ensure compliance with all relevant liquor licensing regulations and hotel policies
• Lead and motivate a team of bottle shop staff, providing coaching and training as needed
• Analyse sales data and customer trends to identify opportunities for growth and improvement
• Collaborate with the hotel management team to develop and execute strategic plans for the bottle shop
What we're looking for
- Excellent customer service skills and the ability to provide a positive customer experience
- Proven success in leading and motivating a team, and a commitment to staff development
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Exceptional organisational and time management skills
- A passion for the hospitality industry and a commitment to delivering outstanding results
What we are offering:
Being part a family run enterprise, you will have daily contact with a passionate hospitality family. You will be able to operate in an environment where you can put your roots down and plan your long term plans within the business. We have a strong culture of loyalty and rewarding effort.
About West Kempsey Hotel
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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