A fantastic opportunity is available for an Assistant Jewellery Sales Consultant to join our team part on a part-time weekend capacity at our Melbourne Showroom located in Hawthorn East/Camberwell.

We are looking for a real people person, with a can-do attitude and confidence to provide our customers with a personalised showroom experience. You will take the customer through the diamond engagement and wedding ring purchasing journey while building strong rapport and providing an exceptional customer service.

This role is ideal for someone who is after extra hours over the weekend and happy to work on Saturday and/or Sunday.

About us

KAVALRI is an exciting Melbourne based jewellery brand that specialises in custom-made diamond engagement and wedding rings. As an omnichannel diamond and jewellery business, we combine our online store and showroom locations in Melbourne, Brisbane and Perth to provide our valued customers with a fully transparent and personalised engagement and wedding ring shopping experience.

Responsibilities

This exciting role will require you to:

• Take the customer through the end-to-end diamond engagement and wedding ring purchasing journey
• Provide advice and guidance to help clients discover the perfect bespoke jewellery piece
• Deliver an outstanding ring collection experience and offer post-purchase aftercare support, answering any customer queries.
• Ensure we maintain our exceptional levels of customer service and after-sales support. This role has exposure to all parts of the customer journey including general enquiries, emailing quotes, order management, post-purchase follow-up and more.

What's on offer

• Collaborative environment - work in an enjoyable, dynamic and friendly environment where you will have the opportunity to grow and be mentored to reach your full potential
• Competitive remuneration and ongoing training - Receive a competitive salary package and training to enhance your product knowledge and sales skills
• Job security - be an integral part of a well-established and rapidly growing business

Requirements

• Strong work ethic and customer focused approach
• Excellent rapport building skills and strong attention to detail
• Experience in a retail sales environment and jewellery retail sales experience is preferred
• Excellent verbal and written communication
• High level of proficiency with technology & systems
• Flexibility to ideally work a Saturday and Sunday

This is a part-time role (1-2 days per week) on a Saturday (and Sunday preferred as well where possible)