About the role

Join the dynamic team at Masiratna Study Abroad as a full-time Student Counsellor in our Melbourne office. In this pivotal role, you will be responsible for providing comprehensive academic and pastoral support to international students, ensuring their success and well-being throughout their studies.

What you'll be doing

• Conduct one-on-one counselling sessions to address students' academic, personal, and cultural challenges
• Develop and deliver tailored support programs to help students achieve their educational goals
• Collaborate with faculty and administrative staff to monitor student progress and identify early intervention opportunities
• Organise and facilitate workshops and information sessions on topics such as study skills, time management, and mental health
• Serve as a trusted advisor, guiding students through the complexities of adjusting to life and study in Australia
• Maintain detailed records and provide regular reporting on student progress and engagement
• Contribute to the continuous improvement of student support services and policies

What we're looking for

• Degree qualification in counselling, psychology, or a related field (preferred)
• 5+ years of experience working in a student services or higher education environment
• Excellent communication and interpersonal skills, with the ability to empathise and build rapport with diverse student populations
• Strong problem-solving and critical thinking skills, with the capacity to provide tailored guidance and support
• Thorough understanding of the challenges faced by international students and a demonstrated commitment to their academic and personal success
• Familiarity with relevant legislation, regulations, and best practices in student counselling and support
• Proficient in using student information systems and data analysis tools
• Multilingual (Arabic is a bonus)

What we offer

At Masiratna Study Abroad, we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. We offer a competitive salary, generous leave entitlements, and opportunities for professional development and career advancement. Our comprehensive benefits package also includes access to private health insurance, employee wellness programs, and discounts on a range of products and services.

About us

Masiratna Study Abroad is a leading provider of international education services, supporting students from around the world to pursue their academic and personal goals in Australia. With a strong focus on student-centric support, we are dedicated to empowering our clients to achieve their full potential. Join our team and be a part of transforming the lives of the next generation of global leaders.

Apply now to become our next Student Counsellor and make a meaningful impact on the lives of international students.