Company description:

About us:

Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first and thrive on being part of an inclusive and united team, we encourage you to read further.

We are committed to building a workforce that reflects and represents the vibrant and diverse communities where we work, teach and study. We welcome First Nations people, people of all genders, ages, cultures, religions, disabilities, sexual orientations, family structures and those with caring responsibilities. Our culture celebrates diversity and prioritises wellbeing and belonging, ensuring our people can thrive.

Job description:

Location: Flexible location across any campus

Role Type: Permanent, Full time

About The Role:

As a Market Research and Reporting Analyst, you will play a crucial role in supporting BKI's strategic goals by providing valuable insights into student and employer experiences. You will coordinate key surveys, manage data, and deliver research that informs business decisions across the organisation.

This role is perfect for someone who thrives on translating data into meaningful insights and enjoys working with stakeholders to drive continuous improvement.

Key Responsibilities

• Coordinate surveys - Lead the execution of student and employer experience surveys, including programming, scripting, and ensuring successful delivery
• Manage and process data - Handle survey data, ensuring accuracy, consistency, and accessibility for the Insights team
• Deliver research and reporting support - Conduct environmental scanning, data analysis, and create high-quality reports to support strategic decision-making
• Support business insight initiatives - Identify and analyse industry trends to help uncover new opportunities for BKI
• Foster a data-driven culture - Work closely with internal teams to promote data literacy and continuous improvement in reporting

We are excited about you because:

You are a data-driven professional with a passion for research and analysis. You enjoy uncovering insights and presenting data in a way that drives strategic action. Your keen problem-solving abilities and attention to detail enable you to deliver high-quality, impactful reports.

You will bring:

• A tertiary qualification in Marketing, Market Research, Business/Commerce, or a related field, or equivalent experience
• Experience in research, data analysis, or reporting within a large organisation or market research agency
• Familiarity with customer analytics and survey tools such as Qualtrics or SurveyMonkey
• Experience using research modelling software (e.g. SPSS)
• Strong analytical skills with expertise in Microsoft Excel and PowerPoint for reporting
• Excellent stakeholder engagement and communication skills
• A collaborative mindset and ability to work in cross-functional teams
• A continuous learning mindset and passion for driving data-informed decision-making

We can offer you:

• Attractive work-life balance and flexible work options
• Free onsite parking for most campuses
• Professional development programs
• Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
• Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
• Meaningful work that drives positive social impact
• The opportunity to build a career in a world leading vocational education and training sector, with diverse and emerging career opportunities across Australia

Things we will require from you:

• Relevant compliance documents including Working with Children Clearance (WWCC), current police check, certified right to work documentation

Ready to Take the Next Step?

Join a team that values your expertise and empowers you to make a real impact. Apply today and help shape the future of education and innovation at Bendigo Kangan Institute.

If you have any accessibility requirements to participate in the recruitment process, or are experiencing technical difficulties applying for this job please contact [email protected]

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance.

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognise their continuing connection to land, waters, and culture.

Applications close 20th March 2025

Applications will be assessed continuously - interviews may commence prior to advertised closing date.

NOTE: Bendigo Kangan Institute reserves the right to withdraw this advertised position at any stage.