At Alloggio, we’re more than just a holiday home and hotel accommodation provider – we’re Australia’s leading force in short-term rental management! Founded in Newcastle in 2015, Alloggio now manages a wide portfolio of properties across the country, including holiday rentals, hotels, motels, and caravan parks.

Our mission is simple: "Transform property into valuable accommodation." And we do that through our "Globally Connected, Locally Trusted" approach. Now, we’re looking for a passionate and driven Client Services Executive to join our team in Coffs Harbour.

About the Role

As a Client Services Executive, you’ll be the heartbeat of our property owner relationships. You’ll be their go-to person for maximizing the value of their investments while delivering top-notch service to both owners and travellers. Reporting to the Holiday Manager and supported by our central leadership team, you’ll manage a portfolio of properties and ensure everything runs smoothly, from pricing to property care to guest experience.

Key Responsibilities:

• Portfolio Growth: Drive monthly growth by expanding your portfolio of accommodation properties.
• Community Engagement: Network with local businesses and community groups to boost referrals.
• Property Management: Oversee property inspections, maintenance, presentation, and compliance with onboarding/offboarding procedures.
• Owner & Traveller Relationships: Build strong relationships with property owners and ensure travellers have the best possible experience.
• Vendor Management: Manage cleaning staff, contractors, and property inspectors to ensure seamless operations.
• Teamwork: Collaborate with the team and support the positive culture of Alloggio.

What We’re Looking For:

• A well-connected local professional with solid property management experience.
• Strong relationship-building and negotiation skills.
• A sharp mind for business acumen and a passion for growth.
• Experience with industry-specific tools (RMS, HomHero, Guesty, or similar).
• Current Driver's License and eligibility to work in Australia.

Why Join Alloggio?:

• Comprehensive on-site training and access to our Zoho Learn knowledge base.
• Be part of a fast-growing company with exciting opportunities for career growth.
• Supportive management and leadership teams that are committed to your success.
• The chance to work in a fun, dynamic environment where no two days are the same!

At Alloggio, we believe in “Short-Term Rentals, Long Term Careers.” Come grow with us and help shape the future of the short-term rental industry in Australia!

Ready to take the leap?
Apply today and join our journey to becoming the leading short-term rental operator in Australia!