About Us

QCS Group is a leading Managed Service Provider (MSP) based in Coopers Plains, Brisbane. We specialise in Managed IT Services, Networking, Firewalls, VOIP, and Office 365 solutions, delivering top-tier IT solutions to businesses. As we continue to grow, we are looking for a motivated Receptionist/Admin Assistant to join our team and help keep our office running smoothly.

About the Role

As the first point of contact for our clients and partners, you will be responsible for providing excellent customer service and administrative support to ensure our daily operations run efficiently.

Key Responsibilities

• Greet and assist visitors in a professional and friendly manner
• Answer and direct incoming phone calls and emails
• Assist with managing appointments, meetings, and scheduling
• Assist with general office administration, including filing, scanning and data entry
• Process payments and handle basic financial transactions
• Maintain office supplies and keep the reception area tidy
• Support the team with additional administrative tasks as required

What We’re Looking For

• Previous experience in a receptionist or administrative role is preferred
• Strong communication and customer service skills are essential
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to multitask and prioritise work effectively
• Attention to detail and strong organisational skills
• Reliable, punctual, and well-presented
• A proactive and positive attitude

Why Join QCS Group?

• Competitive salary based on experience
• Supportive and friendly work environment
• Opportunities for career growth in a dynamic IT industry

The position will be in house at our Coopers Plains office.

If you are a detail-oriented and customer-focused individual looking to join a growing company, we’d love to hear from you!