Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 690,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

The Opportunity

We are seeking compassionated and participant-centred individuals to work within our VIC/TAS Operations Team, delivering quality and consistent frontline services to participants of the Scheme.

About the Role

We are seeking Project Officers at both the APS4 and APS5 level, whose duties will include but not be limited to:

• Provide data and analysis to inform workflow and performance trends concerns and opportunities
• Support frontline staff and leaders with delivery of training on practice and process improvements
• Provide advocacy support for the development of new data reporting tools and products.
• Providing advice, procedural guidance and administrative support to staff and stakeholders.
• Building rapport and maintain stakeholder relationships to support the delivery of projects.

What We're Looking For

Our ideal candidate possesses:

• Ability to work independently
• Previous salesforce, data analysis and reporting experience
• Competent technical skills with Excel
• Technical skills with Power Automate and other Microsoft programs such as Forms, Planner and PowerPoint.
  

Why Join Us

• Contribute to programs that make a real difference in the lives of Australians with disabilities.
• Be part of a supportive, inclusive, and purpose-driven team.
• Enjoy a competitive salary and opportunities for career progression.

Next Steps

Take the next step in your career and make a meaningful impact.

Applicants are required to submit an application through the National Disability Insurance Agency Careers Portal

Ongoing or non-ongoing employment opportunities will be offered on a full-time basis and for a period of up to 12 months, depending on business needs and requirements.

Please note - Except for personal details, applications CANNOT be edited or updated once submitted for consideration.

Applications for this role close 11:30pm Thursday 6 March 2025 (AEDT)

If you have any questions, please contact DFP/ NDIA Recruitment on 1300 558 870 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

Affirmative Measures
This vacancy is being advertised concurrently under an Affirmative Measures recruitment process.

Affirmative measures is only available to Aboriginal and/or Torres Strait people or people living with a disability - evidence will be requested if your application progresses under an affirmative measures process.

The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or Torres Strait people.

The filling of this vacancy is intended to constitute an affirmative measure under Section 33 of the Australian Public Service Commissioner's Direction 2022. This vacancy is open only to people with disability.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

For more information regarding the positions, application process and eligibility, please refer to the candidate pack below: