Your Host Employer:

NAB exist to serve their customers and help their communities prosper. They are focused on what matters most and are here to support you with your banking needs in any way they can. They have been helping customers with their money for over 160 years, serving 10 million customers at over 900 locations through Australia, New Zealand and around the world.

Benefits:

• Complete a nationally recognised Certificate III in Financial Services
• Earn while you learn with no study debt
• Stable working hours with leave entitlements
• Specialised Consultant in supporting and mentoring First Nations People
• Great career progression upon completion

The Role:

Maxima, and NAB, are looking for a motivated individual to undertake an entry-level Financial Services Traineeship at their Pakenham branch.

In this role as a Customer Advisor, you will support customers with their everyday banking needs. Anything from welcoming customers in store with transaction enquiries, to promoting NAB products and services, assisting you to learn the ropes of the banking industry.

This full-time position will see you working alongside industry experts gaining hands-on experience whilst studying towards a nationally recognised Certificate III in Financial Services.

Duties Include:

• Respond to incoming and outgoing enquiries
• Recommend and refer financial services and products
• Cash handling, EFTPOS and financial reporting
• Teach customers how to use their new/existing banking product
• Deliver an outstanding, positive service to all customers
• Additional administrative tasks as required

About You:

• Passionate about providing quality customer service
• A proactive attitude and takes initiative
• Ability to work well under pressure
• High attention to detail
• Have good written and verbal communication skills
• Sound knowledge of computers, including Microsoft Office

Role Requirements:

• Identify as First Nations Australian

How to Apply:

Click Apply and complete the online application form, attaching a copy of your resume and cover letter outlining your suitability for the available role.

Please note this is an Identified position and you must identify as First Nations (Aboriginal and/or Torres Strait Islander) to be eligible for this role. Only shortlisted candidates will be contacted directly. National Traineeship wages and conditions apply.

About Maxima:

Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in Traineeships, with regular in person visits and continuous support.

For further information please visit our website www.maxima.com.au or email [email protected]

At Maxima we are committed to supporting positively diverse and including workforces which value all backgrounds and experiences. We encourage applications from First Nations Peoples, people from a culturally or linguistically diverse background, people of all gender identities and people living with a disability.

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