Our client, Cessnock Hospitality Group, is seeking a Receptionist to be the welcoming face of Wine Country Motor Inn. If you thrive in customer service and enjoy creating memorable guest experiences, this role is for you!

About the Role

As the Receptionist, you’ll be responsible for:

• Managing check-ins, check-outs, and guest enquiries
• Delivering exceptional customer service
• Overseeing breakfast service (continental)
• Assisting guests with local information, maps, and events
• Ensuring the safety, security, and smooth operation of the motel

Shifts include weekends, early mornings (from 6:30 AM), evening shifts (up to 9:00 PM), and stopover shifts where you’ll oversee night operations.

What We’re Looking For

To succeed in this role, you should have:

• Experience in a customer-facing tourism, hospitality, or retail role
• Strong customer service skills with a warm, professional approach
• Solid administration and computer skills
• A strong work ethic and ability to work independently
• Excellent communication and problem-solving skills

Roster: Minimum 25 hours per week (Thursday – Sunday)

Why Join the Team?

Career & Development Opportunities – Grow within an award-winning team
Award-Winning Workplace Culture – 2022 Restaurant & Catering Cultural Excellence Award winner
On-the-Job Training – Learn as you go!
Staff Discounts – Enjoy discounts on meals and accommodation
Employee Assistance Program (EAP) – 24/7 free counselling support
Uniform Supplied – Look and feel your best at work
Apply Now!

If you’re reliable, customer-focused, and ready to be part of a fantastic team, we’d love to hear from you! Please submit your cover letter and resume to apply.