Customer Service Officer

• $70,000 - $75,000 + Super | Excellent benefits| Banksmeadow 2019
• Full Time - Permanent | Parking on-site | Social Culture
• Supportive and amazing team | Study support | Progression possible
  
  

Are you ready to elevate your career in customer service? Join a vibrant team where you can thrive, learn, and make a significant impact!

THE CLIENT
Our client is a leading supplier of kitchen equipment with a strong reputation across Australia, committed to innovation and excellence.

BENEFITS

• Flexibility: Enjoy flexible start and finish times to fit your schedule.
• Autonomy: Work in an environment free from micro-management.
• Social Culture: Engage in frequent social events, including lunches and breakfasts.
• Discounts: Enjoy special discounts on our products.
• Key Role: Play a crucial role in identifying improvements and streamlining processes.
• Welcoming Atmosphere: Be part of a friendly, supportive team with a strong company culture.
• Career Development: Benefit from continuous training and support, with long-term career stability.

THE ROLE

• Order Management: Handle website, email, and phone orders efficiently.
• Team Collaboration: Work with purchasing, goods inwards, and dispatch departments.
• Customer Service: Deliver exceptional service and process credit card payments as needed.
• Sales Support: Provide strong support to Account Managers and prepare customer quotes.
• Administrative Duties: Manage sales team returns/credits and execute general administrative tasks.

THE PERSON

• Experience: Previous experience in a similar office-based customer service role.
• Communication: Strong communication skills with a knack for promoting products.
• Professionalism: Excellent telephone etiquette and ability to address customer inquiries.
• Technical Skills: Proficient in computer usage and typing; familiarity with Pronto is essential.
• Team Orientation: A collaborative team player with a willingness to learn and grow.

Ready to join a dynamic team and make a difference? Apply now or contact Mathilde Cauberghs at AccountAbility

Apply Today and Take Your Career to the Next Level!