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Customer Service Officer

AccountAbility
Hilldale, NSW
A$7,000-$7,500 p/a
Call Centre & Customer Service → Management & Support
Full-time
On-site

Posted 25 days ago


Customer Service Officer

  • $70,000 - $75,000 + Super | Excellent benefits| Banksmeadow 2019
  • Full Time - Permanent | Parking on-site | Social Culture
  • Supportive and amazing team | Study support | Progression possible

Are you ready to elevate your career in customer service? Join a vibrant team where you can thrive, learn, and make a significant impact!

THE CLIENT
Our client is a leading supplier of kitchen equipment with a strong reputation across Australia, committed to innovation and excellence.

BENEFITS

  • Flexibility: Enjoy flexible start and finish times to fit your schedule.
  • Autonomy: Work in an environment free from micro-management.
  • Social Culture: Engage in frequent social events, including lunches and breakfasts.
  • Discounts: Enjoy special discounts on our products.
  • Key Role: Play a crucial role in identifying improvements and streamlining processes.
  • Welcoming Atmosphere: Be part of a friendly, supportive team with a strong company culture.
  • Career Development: Benefit from continuous training and support, with long-term career stability.

THE ROLE

  • Order Management: Handle website, email, and phone orders efficiently.
  • Team Collaboration: Work with purchasing, goods inwards, and dispatch departments.
  • Customer Service: Deliver exceptional service and process credit card payments as needed.
  • Sales Support: Provide strong support to Account Managers and prepare customer quotes.
  • Administrative Duties: Manage sales team returns/credits and execute general administrative tasks.

THE PERSON

  • Experience: Previous experience in a similar office-based customer service role.
  • Communication: Strong communication skills with a knack for promoting products.
  • Professionalism: Excellent telephone etiquette and ability to address customer inquiries.
  • Technical Skills: Proficient in computer usage and typing; familiarity with Pronto is essential.
  • Team Orientation: A collaborative team player with a willingness to learn and grow.

Ready to join a dynamic team and make a difference? Apply now or contact Mathilde Cauberghs at AccountAbility

Apply Today and Take Your Career to the Next Level!


About AccountAbility

Villawood, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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