Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 690,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

New roles await

The Chief Commercial and Corporate Officer Division is responsible for the delivery of fleet vehicles, information management, mail, procurement, property and shared services. We also coordinate a range of Agency planning and reporting processes, as well as support a continuous improvement programme for the Enabling Services Group.

Two of our pivotal branches are seeking suitably experienced leaders who are passionate about delivering quality business enabling services and working with our colleagues to achieve these outcomes.

The Corporate, Information and Property Services Branch is responsible for the delivery of centralised corporate services across the Agency, including delivering and managing the Agency’s physical property portfolio, corporate services and shared services arrangements with Services Australia.

The Procurement Branch is responsible for partnering with business areas to procure goods and services for the Agency. We focus on applying the Commonwealth Procurement Rules (CPR), and NDIA policy to ensure value for money outcomes.

Where you can add value

We are looking for high-performing, enthusiastic and dedicated leaders who are motivated to drive excellence in team performance, ensuring the efficient functioning and support of the Agency's operational needs.

EL2 Director Corporate Services

The Corporate Services Team supports staff by maintaining travel, fleet vehicles, mail and courier operation. They coordinate uniform distribution, oversee records management policies, systems, and compliance, and manage corporate contracts and shared services arrangements.

Responsibilities of the role may include:

• Leading organisational strategic decisions, directions, and delivery of corporate enabling activities that meet business requirements.
• Designing and implementing broader improvement initiatives to increase efficiencies and compliance, including technology, functional changes and general process improvements.
• Providing expertise on compliance, requirements for keeping or destroying records, ensuring auditing compliance and resolution of information and knowledge management issues.
• Leading collaboration with internal and external stakeholders on the timely implementation of improvement opportunities and quick resolution of arising issues under shared services arrangements.

EL2 Director Property Operations

The Property Team oversees the delivery and maintenance of the NDIA property portfolio. They are responsible for managing leasing for standalone sites and co-located arrangements with other federal departments, managing site fit outs, and other capital works and coordinating property maintenance and repair work, site establishment, decommissioning and relocations.

Responsibilities of the role may include:

• Working as part of team to lease, build and maintain a portfolio of offices in over 150 locations across Australia, operating within relevant safety and building regulations and legislation.
• Leading a team of facilities managers, leasing specialists, or construction/project managers to provide appropriate property facilities to support agency business, with a key focus on accessible property requirements.
• Understanding organisational strategic decisions and directions and communicating these in the relevant context to staff and stakeholders.
• Providing strategic expertise and ensuring strategic planning is compliant and achieved on time and within budget.

EL2 Procurement

The Procurement team maintain the NDIA Procurement Framework. They are responsible for partnering with business areas to source goods and services with transparency in accordance with the NDIA Procurement Policy, regulations and legislation; and supporting the business areas to undertake grant rounds in accordance with related policies.

Responsibilities of the role may include:

• Ensuring NDIA Procurement policies and processes are maintained and are in line with quality assurance and quality control processes and procedures, including legislation, financial authorisations and associated instructions.
• Delivering a business partnering model guiding and conducting procurement activities with stakeholders across the Agency, providing advice in relation to NDIA Procurement Policy, the CPRs and guidelines, Grants Administration Policy and procedures.
• Leading an integrated approach to identifying procurement requirements early in the process, including supporting planning activities within the wider Procurement Team.
• Leading the development of the Annual Procurement Plan, ensuring projects are delivering to milestones and managing updates.

Enough about us, let’s talk about you

Our ideal candidates will have relevant qualifications and/or demonstrated experience working within a property, corporate services, or procurement setting.

They can confidently communicate with both internal and external stakeholders across a variety of mediums, such as delivering executive briefs, internal communications; negotiating contracts or delivery of staff training.

They will confidently lead a team to manage work allocation and delivery of quality outcomes, including managing competing priorities and strategic directions when achieving team planning and project outcomes in line with agency goals and objectives.

The candidates will be outcomes focussed, excellent problem solvers, seek innovative solutions and actively contribute to business improvement strategies.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While these roles are ideally performed from Deakin - ACT, Geelong - VIC, Richmond - VIC, Brisbane - QLD, remote working arrangements may be considered.

We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for these roles close 11:30 pm AEDT Wednesday, 5th March 2025.

If you have any questions regarding the Corporate Services or Property Operations roles, please contact Ryan Wickson via email [email protected].

If you have any questions regarding the Procurement role, please contact Elita Barrett via email [email protected].

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 or [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.