
Infrastructure Support Team Lead
u&u. Recruitment Partners
Posted 24 days ago
Our client is looking for an Infrastructure team lead to join their growing team! If you’re passionate about cloud technologies, system management, and ensuring robust security in a fast-paced environment, this role could be a perfect fit for you.
Strategy & Planning
- Assist in planning and deploying infrastructure security measures;
- Collaborate with the IT Engineering Manager to develop IT strategies;
- Research and recommend products, services, protocols, and standards for infrastructure procurement and development; and
- Manage IT vendor and third-party contracts and share responsibility for budget management.
Operational Management
- Lead and guide the IT operations team, promoting collaboration and continuous improvement;
- Manage incident resolution and oversee the IT infrastructure, including hardware, software, networks, servers, and cloud environments;
- Analyse problems and trends to reduce incidents and improve performance;
- Coordinate software and hardware changes deployment;
- Ensure team training and manage production systems availability, performance, capacity, and operational costs;
- Implement and maintain infrastructure administration and project management policies and procedures;
- Handle escalation and incident management, IT security, and risk management; and
- Provide leadership during production outages to minimise business impact.
Technical Skills
- In-depth knowledge of networks, Windows servers, vitalisation, and high-availability technologies;
- Knowledge of current systems software, protocols, and standards (e.g., Dell Networks, MPLS, IP/VPN, Windows Server/Active Directory, Azure AD, Office365, SharePoint, Video Conferencing);
- Infrastructure management tools and evaluation principles;
- Strong analytical, problem-solving, and technical architecture skills; and
- Ability to research emerging technologies and trends.
Management Skills
- Proven leadership in team development, motivation, and project delivery;
- Project planning and management;
- Effective communication with technology professionals;
- Excellent written, oral, interpersonal, and consultative skills; and
- Ability to present ideas in user-friendly language and prioritise tasks in high-pressure environments.
How to Apply
For more information or a confidential discussion please call Mariam Iskandar at u&u on 02 8245 7900 quoting reference number 39436.
At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via [email protected] or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.
Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.
Please submit your resume in Word format only.
About u&u. Recruitment Partners
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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