Opportunities available:

Multiple positions are available at the APS3, APS4 and APS5 level in our Remote Service Delivery teams in NT, NSW, SA, WA and QLD.

These roles may include:

• Remote Planner
• Remote Participant Support Officer
• Local Community Connector

The NDIA’s Remote Service Delivery teams have a vision to improve the lives of people with disability living in rural and remote communities across Australia. Our mandate is to provide a service that gives people living in rural and remote areas access to all elements of the NDIS: information and education, community connection, access to the NDIS, quality NDIS plans, access to services and ongoing support.

About you

NDIA’s Remote Service Delivery teams are suited for people who are passionate about working in their local rural and remote communities to support people in their communities with their NDIS journey.

What we’re looking for in our ideal candidate:

• Empathy and understanding: The ability to understand and empathise with the challenges faced by people living in rural and remote Australia, in particular people with disability and First Nations people.
• Person centred focus: Focused on the needs and goals of individuals and seeks to understand what is important to each person, fostering trust and establishing mutual respect.
• Outcomes oriented and proactive: A proactive, solutions-focused approach with commitment to achieving quality outcomes.
• Accountable and independent: Upholds personal and professional ethics and accountability with demonstrated experience working independently or under limited guidance.
• Teamwork and Collaboration: Ability to work collaboratively within a team environment, supporting colleagues and contributing to shared goal.
• Adaptable communication skills: Seeks to listen and understand others and tailors communication style and message accordingly.

If you are looking to be part of work that will directly contribute to enhancing the lives of people with disability living in your local communities, we would love to hear from you. For more information about these roles and the application process, please refer to the Candidate Pack.

These roles are located in NT, SA, WA, NSW and QLD, and remote working arrangements may be considered within these states. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close Monday 3 March 2025 at 11.30pm AEDT

If you have any questions, please contact Gail Short on 0436 649 131 or email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

Affirmative Measures
This vacancy is being advertised concurrently under a Identified and an Affirmative Measure recruitment process.

Affirmative measures is only available to Aboriginal and/or Torres Strait people or people living with a disability, evidence will be requested if your application progresses under an affirmative measures process.

The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or Torres Strait people.

The filling of this vacancy is intended to constitute an affirmative measure under Section 33 of the Australian Public Service Commissioner's Direction 2022. This vacancy is open only to people with disability.

Identified Positions
Applicants will need to explicitly demonstrate strong knowledge and understanding of First Nations cultures, and an understanding and commitment to cultural safety, particularly in addressing the unique challenges faced by First Nations peoples.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.