Officer Manager

Salary: $75,000.00 - $80,000.00

Job Type: Permanent - Full Time

Location: Mildura office

Job Category: Office Manager

Value Care Limited is a leading NDIS provider of high-quality healthcare services, dedicated to delivering exceptional care and support to our clients. Our mission is to enhance the well-being and quality of life for individuals through compassionate, personalised care. With a commitment to excellence, we strive to create a supportive and collaborative work environment where our staff can thrive and make a meaningful impact. At Value Care, we believe in the power of teamwork, innovation, and continuous improvement to achieve the best outcomes for our clients and our community.

Job Description

As an Office Manager, you will play a pivotal role in supporting the day-to-day operations of one of our Regional office as well as care facilities within the region’s administration. Your primary responsibilities will include overseeing administrative functions, managing systems, ensuring compliance with relevant legislation, and supporting our teams that include office and care staff, to ensure a smooth operation. You will work closely with the leadership team to ensure all our office as well as group homes and care facilities are running efficiently.

Key Responsibilities:

• Oversee office and multiple care facility administration, including managing staff, supplies and equipment, correspondence, delivery of goods & services and documentation.
• Coordinate employee training and compliance records, ensuring regulatory standards are met.
• Prepare and manage budgets, oversee rosters, undertake admin duties to arrange maintenance of facilities, and financial documentation.
• Support recruitment and onboarding of new admin and maintenance staff.
• Maintain client records and ensure the smooth delivery of care services at our care facilities.
• Act as a liaison between staff, clients, and families, resolving concerns and ensuring excellent customer service.
• Ensure all legal and regulatory requirements are adhered to, including labour law compliance.
• Undertake Work Health & Safety compliance and audits on a regular basis and be responsible for addressing all work-area related hazards.
• Undertake administration role for other State offices, handling corporate mails, communications, deliveries, receive/track goods orders and ensure compliance to various systems.

Skills & Experience Required:

• Proven experience in management, administration, or similar roles for office facilities and or services based or care operations.
• Strong organizational skills and attention to detail.
• Excellent communication skills and the ability to work in a team environment.
• Experience with handling complex administrative duties, incl. budgeting, process payroll, and other financial management functions.
• Knowledge of compliance and regulatory standards in the care or services sector is desirable.
• Proficiency in office software (MS Office Suite, email, etc.).

How to Apply:

Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this role to [email protected]