Wonder what’s it like to work for the best? We have been delivering the world to Australia since 1972, now we want to deliver you an adventurous career, that will bring you to new HEIGHTS!

HOW DO WE RECOGNISE YOU?

• $200 yearly health and well-being allowance
• $500 yearly international travel allowance
• Long service awards, recognition events and monetary prizes
• 12 weeks paid parental leave (continuation of superannuation payments)
• Inclusive culture with employee-led diversity groups
• EAP for you and your immediate family

WHAT WILL YOU BE DOING?

• Lead a team of operations agents /Lead Operations Agents/ Team Leaders to consistently meet service standards and performance with a Safety First mind-set
• Manage the gateway process and ensure that all shipments are cleared in the quickest, most efficient manner possible, and transferred to the dedicated movement in accordance with service standards for each process.
• Support and assist the Gateway Operations Duty Manager to look for improvement and enhancement of the process flow, facilities and equipment in order to handle continuous business growth and customers’ needs
• Plan and manage the staffing levels to attain productivity targets and to meet business requirements
• Maintains cooperative relationship and good communications between gateway departments, the local country office and the DHL network.
• Ensure employees in the Gateway are trained, developed and coached to meet business and succession needs
• This is a full-time position working 38 hours per week on the PM Shift, from 21:00-05:00, from Saturday to Wednesday

WHAT CAN YOU BRING?

• Proven people leader to successfully lead teams to achieve goals and stretch targets - Essential
• Ability to think strategically, develop and implement new processes
• Ability to balance short-term and long-term demands delivering on departmental targets and strategy
• Ability to manage time resources effectively
• Excellent written and oral communication, organisational, and interpersonal skills
• Internal/external relationship building, customer service focus, financial and business acumen

SUPPORTING A DIVERSE WORKFORCE
DHL Express is an equal opportunity employer committed to fostering a diverse and inclusive culture. We do not discriminate on the basis of race, colour, sex, sexual orientation, age, physical or mental disability, marital status, family or carer’s responsibilities, pregnancy, religion, political opinion, national extraction or social origin. Accordingly, we encourage applications from people of diverse backgrounds.

If you do require a reasonable adjustment during the recruitment process, please contact us via email on [email protected].

CONNECTING PEOPLE. IMPROVING LIVES.