About the business

At ac.care we want all country people to have a safe home, enough money to live on and strong, positive relationships.

We are a non-government organisation (NGO) and our values (CARE - Compassion, Adaptability, Relationships, and Excellence) underpin the work we do. Together, as one team we CARE to ensure all country people experience the same seamless and consistent service across all touch points in a welcoming and non-judgemental environment.

ac.care is a Child Safe Organisation and the safety of children and young people are our highest priority.

ac.care has an ongoing commitment to delivering appropriate services in the communities we work in, as well as the recruitment, retention and development of Aboriginal and/or Torres Strait Islander Peoples.

About the role

ac.care is seeking a Case Manager Homelessness Services to work collaboratively as a team member within the organisation to deliver a service to clients currently living in short term transitional housing and supported housing across eastern regional South Australia.

The Case Manager Homelessness Services is responsible for providing case management support to all clients including adults and children, by creating individual case plans to meet their needs. The role provides support by offering outreach appointments, referrals, advocacy, and information sharing with key service providers within the local community.

The role will promote the positive development of adults and young people ensuring their needs are met.

Benefits:

• $43.08 per hour
• Full time
• Five (5) weeks annual leave
• Salary packaging benefits and 11.5% employer contribution to superannuation.
• Employee Assistance Program

Qualifications, Experience and Attributes:

• Life experience or relevant understanding, knowledge through previous appointments of Aboriginal culture, today’s issues and the impact Australia’s shared history still has on Aboriginal people today.
• Tertiary or formal qualifications e.g. Certificate IV or higher in a Community Services field, or less formal qualifications with specialised skills, and 4 years relevant experience, expertise and competence attained through previous appointments.
• Knowledge of community resources (e.g. Local Elders, Community Members and Community groups).
• Demonstrated experience in working with and being sensitive to the needs of others, in a welcoming and non-judgmental environment, acting with diplomacy, tact, empathy, privacy and confidentiality e.g. vulnerable communities, low income earners, homelessness, cultural groups and/or disadvantaged members of the community.
• Knowledge of the issues associated with homelessness, the influences and effects.
• High developed communication skills (listening, verbal and written), including the ability to establish rapport and maintain a positive relationship with clients and other service providers.

Special Conditions

• Current SA driver’s licence ‘Class C’ or interstate equivalent.
• Current Satisfactory Working with Children Check (WWCC) or willingness to obtain in accordance with ac.care policy.
• Current Satisfactory National Police Check or willingness to obtain in accordance with ac.care policy.
• Child Safe Environment Certificate or willingness to obtain in accordance with ac.care policy.

How to apply

You may apply through SEEK, or email: [email protected]

In support of your application please:

Subject line: (Your Name): CWHS - MB

• A cover letter outlining your reasons for applying and addressing the essential qualifications and experience highlighted in the position description.
• Include a current CV/Resume with contact details for two (2) referees, one (1) of whom is/was a direct line manager.

Please head to our website at www.accare.org.au for more information and a copy of the position description or call Thanuja Hiripitiyage on 08 8531 4900.

Applications close 9th March 2025.

www.accare.org.au

Anglican Community Care Inc