About Us

Wesley Mission Queensland Limited is a not-for-profit community service provider that offers community support, mental health and disability services, aged and palliative care, and retirement living across Queensland. We have a long and proud history of supporting people in need and live by our values of Innovation, Hope, Integrity, Compassion, Justice, Empowerment and Respect.

We strive to be a welcoming, caring and inclusive community that celebrates diversity and supports employees of all backgrounds and faiths. People with passion, connected by hope for a more compassionate, just and inclusive society is our story. Join us and be part of a story you'll love to tell.

About Hummingbird House

Hummingbird House, Queensland’s only children’s hospice, operates as a medically supported ‘home away from home’ for children affected by a life limiting condition, and their families. The stand-alone purpose-built facility offers 8 guests in care beds, 5 family accommodation suites and a unique ‘end of life’ suite.

Underpinned by the notion of creating a ‘warm embrace’ for children and their families, the multidisciplinary team provides 24/7hr scheduled and emergency specialist care short break stays; pain and symptom management; care at the end of life; and psychosocial support programs for the whole family. With strong connections locally, nationally and internationally with specialist paediatric palliative care services, Hummingbird House is an integrated community-based service delivering flexible child and family centred care.

About the Role

Under the broad direction of the Clinical Manager, Hummingbird House, the Personal Care Worker is responsible for providing holistic care and support to guests in care and their families. This position will support the Clinical team to achieve the best outcome for guests of Hummingbird House.

Key Role Accountabilities:

• Align one’s workplace behaviour in accordance with the Principles, Values and Mission of the organisation.
• Deliver holistic care and support to guests and families in the both the child’s own home and within the hospice, following relevant care plans and under the supervision of the Clinical team.
• Participate in activities with guests as required and outlined by relevant practitioners.
• Deliver care which is family centred, evidence based and meets all statutory requirements.
• Support guests with all aspects of daily living, including but not restricted to, personal care, associated light domestic duties and social/community participation.
• Provide guests with a physically and emotionally secure environment and promote their physical, intellectual, emotional, social, cultural and spiritual wellbeing.
• Facilitate access to appropriate family supports in consultation with the Family Wellbeing Coordinator.
• Act promptly should any changes to a guest’s condition be observed, seeking advice from the relevant clinical staff as appropriate.
• Undertake delegated care tasks for guests and families as directed by the Clinical team.
• Work within the Human Services Quality Framework.
• Contribute to the management of case load in consultation with the Clinical team.
• Work effectively as part of the Hummingbird House team and as part of a wider team throughout the organisation; including close consultation with the Clinical Manager and the Volunteer Coordinator.
• Work within the NDIS Quality and Safeguards Commission.

About You

• Certificate III in Health Services Assistance or other relevant qualification or experience in supporting people with illness/disability is essential.
• Demonstrated passion and commitment to connecting the community to the mission and vision of Hummingbird House.
• The ability to maintain confidentiality, discretion and professionalism ensuring that the dignity and rights of guests and families are always respected.
• Proven high level teamwork and collaboration skills to achieve objectives and promote positive working relationships.
• Enthusiasm and highly effective interpersonal, written and oral communication skills.
• Understanding and commitment to the principles of continuous quality improvement.
• Understanding and commitment to the principles of equal employment opportunity, anti-discrimination and workplace health and safety.
• Relevant key personnel and probity checks required by legislation and WMQ policy.
• NDIS Worker Screening Clearance held before commencing.
• NDIS Worker Orientation Module ‘Quality, Safety and You completed before starting.
• Willingness to work within the philosophy and policies of Hummingbird House, Wesley Mission Queensland and The Uniting Church in Australia.

Desirable:

• Experience working with families within a health setting and a commitment to the provision of family centred care

What makes a difference for us:

• Proof of Vaccination Status as required by Legislation, Health Directives or WMQ Limited Policy throughout employment and prior to commencement.
• Relevant probity checks required by legislation and WMQ Limited policy.
• Current Driver’s Licence and willingness to drive in the course of work.

Why Join Us

We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members:

• Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace.
• Access to salary packaging benefits that enable you to increase your take-home pay
• Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage
• Access to discounts on private health insurance, gym memberships and travel

WMQ Limited's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives or WMQ Limited Policy.