AG Security Group is South Australia's leading and largest privately-owned security organisation that has been protecting Australians for 33 years.

The Role

As we continue to grow, we now need a Security Service Technician to join our team. This role is a full-time, permanent position working within our Service Department. In this role, you will use your broad knowledge to perform the following:

• Security system servicing and maintenance, troubleshooting, fault finding, programming and commissioning on alarm, access control, CCTV and IP camera surveillance systems, in addition to NVRs, network routers, switches and other hardware. Training will be provided for systems that you are unfamiliar with.
• Small installations, installing new replacements and additions to existing systems, including cabling, conduits, fitting off and programming new devices.
• Commissioning systems and testing inputs through to our security monitoring centre control room.
• Engage with clients, ensuring they always receive a positive experience and excellent customer service.
• Potential regional works.

Role Requirements

• Previous experience as a Security Service Technician or in a similar role
• Completed security product training or system certifications in security solutions (such as Hills Reliance, Interlogix Tecom or Inner Range Integriti desirable)
• Advanced technical capabilities and problem-solving skills
• Customer focused mindset, with the ability to work effectively independently and as a part of a team
• Able to prioritise tasks effectively and deliver works within specified appropriate timeframes
• Strong understanding of Health and Safety obligations and operational quality requirements

The following licences are essential:

• South Australian Drivers Licence
• South Australian Security Licence
• ACMA Open Cabling Registration Licence
• White Card

About You

• Willingness to learn new technologies and undergo training
• Enthusiasm and a genuine interest in your profession is essential for your ongoing development and success in our team
• Highly developed interpersonal and communication skills (verbal and written)
• Meticulous attention to detail

What We Offer

• Competitive salary
• Parental leave, generous allowances, overtime when required
• Company vehicle and fuel card
• Smartphone, laptop computer
• Uniforms provided
• 17.5% annual leave loading
• Competitive LAFHA for required regional works
• RDO

Our Team Members take a great deal of personal pride in their work. We like to enjoy our time at work together, having some fun and a laugh along the way.

In our workplace, you will enjoy a great team and culture, with a positive social atmosphere.

How to apply

Apply now if you are a motivated individual who would like to be a part of our supportive team who work together to achieve outstanding results.

Please include your current resume and a cover letter which addresses the above selection criteria.

For a confidential discussion and more information about this opportunity, please contact the People and Culture Team at our Adelaide office on (08) 8231 0411.

AG Security Group is an equal opportunity employer. We value diversity and inclusion in our workplace.

Aboriginal and Torres Strait Islander peoples are encouraged to apply.