Admin Officer – Fast-Paced Thinkers Wanted!

Are you highly organised, detail-oriented, and great at multitasking?
Do you enjoy working in a role where every day is different?

We believe in working hard and having a laugh along the way. Our team is fast-paced, energetic, and sometimes a little unfiltered – if you appreciate a workplace where people speak their minds (with plenty of good humor), this is the place for you!

Carers Collective is looking for an Admin Officer to join our team! This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes initiative. You’ll play a key role in supporting our operations, compliance, and scheduling, making sure everything runs smoothly behind the scenes.

If you have strong admin skills, love keeping things organised, and are interested in the NDIS or community services sector, we want to hear from you!

What You’ll Be Doing:

General Administration – Handling emails, filing documents, managing spreadsheets, and keeping our records up to date.
Data Entry & Reporting – Accurately entering information into systems and generating reports for compliance and quality tracking.
Scheduling & Rosters – Assisting with staff rostering to ensure shifts are covered and services run smoothly.
Compliance & Documentation – Updating policies, tracking incidents, and ensuring all records meet industry standards.
Team & Client Support – Answering calls, assisting with enquiries, and coordinating information between different teams.
Record-Keeping & Audits – Helping maintain participant and staff files, ensuring compliance with NDIS and company standards.
Problem-Solving & Process Improvement – Identifying ways to make administrative processes more efficient.

Who We’re Looking For:

✅ Super Organised – You love keeping things structured and running smoothly.
✅ Fast Thinker & Multi-Tasker – You can juggle multiple tasks and prioritise effectively.
✅ Great with Computers – Confident using Microsoft Word, Excel, and databases.
✅ Detail-Oriented – You spot mistakes before they become problems.
✅ Strong Communicator – You’re comfortable answering calls, responding to emails, and helping team members.
✅ Team Player with Initiative – You can work independently while also collaborating with the team.

What We Offer:

Career Growth – Gain experience in admin, compliance, scheduling, and quality assurance.

Training & Mentorship – Support to develop your skills and grow within the organisation.

Free Parking – Convenient location for easy access.

What You Need to Apply:

Previous admin experience (or a strong willingness to learn!).
Great computer skills – especially in Microsoft Word & Excel.
QLD Driver’s Licence (or ability to travel as needed).
Blue Card & NDIS Worker Screening (or willingness to obtain).
Completion of the NDIS Worker Orientation Module.

Why Join Carers Collective?

At Carers Collective, we believe in supporting people the right way. You'll be part of a hardworking, down-to-earth team that gets things done, has a laugh, and isn’t afraid to tell it like it is. If you’re ready for an admin role that’s more than just paperwork, apply today!