About Us

At Uniting AgeWell, we are dedicated to empowering older people to experience wellbeing, choice, and independence in their lives. We strive to ensure they feel valued as members of their community and have easy access to the services they need—whether at home or in a residential setting—to live the life they want.

With services spanning Victoria and Tasmania, our team of 4,600 staff and 600 volunteers is committed to delivering high-quality care and support.

Our workplace culture is guided by the BEST philosophy—Believe, Excel, Support, and Trust—and underpinned by our core values of Kindness, Respect, Integrity, Innovation, and Inclusion. These principles, along with our customer service charter and promise, shape everything we do.

For more information, visit our website: www.unitingagewell.org

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Why join Uniting AgeWell

At Uniting AgeWell, we empower our staff to grow both personally and professionally while making a meaningful impact in their local communities. As part of our team, you’ll receive:

• Competitive Pay: Enjoy above-award hourly rates.
• Salary Packaging Benefits: Up to $15,900 tax-free, plus an additional $2,650 annually for meals and entertainment
• Annual Leave Loading: Receive extra pay while on leave.
• Career Growth: Benefit from education, training, and career pathway opportunities to support your professional development.
• Employee Assistance Program: Confidential, 24/7 support available for you and your family.
• Enhanced Parental Leave: Flexible options to support your journey into parenthood.
• Convenient Location: Easy access via public transport with free on-site and off-site parking

Be part of a not-for-profit, values-based organisation that genuinely cares about its people and the communities we serve. With ongoing training and support, we’ll help you succeed in your role and build a fulfilling career.

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Join Our Team in Swan Hill

Uniting AgeWell's Loddon Mallee North Home Care program supports elderly clients to live safely and independently at home for as long as possible. We provide comprehensive ageing support and services across the Mallee and Gannawarra regions.

We are currently expanding our team in Swan Hill and looking for our next Care Organiser to join us.

This part-time (0.4 FTE) role is based in Swan Hill, offering 15 hours per week, with Thursday and Friday as key workdays to support team operations.

If you’re passionate about making a real difference in your local community, empowering clients to maintain their independence and quality of life, and looking for a role where you can utilise your experience in financial systems while knowing you’re making a difference, this could be the perfect opportunity for you.

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About the Role

The Care Organiser plays a vital role in ensuring smooth day-to-day service delivery and coordinating client services effectively. As a key contact person for clients requiring in home services, you will support the accurate and timely handling of client financial information, ensuring compliance with departmental and organisational standards.

You will work closely with our Care Advisors to deliver high-quality care services to our clients, ensuring all administrative program requirements are upheld.

Key responsibilities of the Care Organiser may include:

• Providing excellent, helpful service to clients, visitors, and staff.
• Actively seeking to understand client and family expectations, using a variety of communication strategies.
• Managing client finance information with accuracy and timeliness.
• Effectively overseeing finance office systems, including budgeting, record-keeping, invoicing, document control, processing accounts, and preparing monthly reports.
• Ensuring financial and administrative requirements of the program comply with departmental and organisational policies.
• Delivering exceptional customer service to clients, stakeholders, and external suppliers.

For a full list of responsibilities, please refer to the Position Description: Care Organiser

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What We’re Looking For

Based in Swan Hill, this part-time opportunity is perfect for someone with a background in financial roles, looking to adapt their skills to make a meaningful impact. A caring and empathetic nature is essential, along with a commitment to building strong relationships with clients and their families.

Our ideal candidate would have the following qualities and skills:

• Friendly, professional, caring and compassionate nature.
• Familiarity with community services programs such as CHSP and HCP.
• Knowledge of staff coordination, including managing rosters within client budgets.
• Expertise in finance systems, including budgeting, record-keeping, invoicing, document control, accounts processing, and preparing monthly reports.
• Strong multitasking skills, ability to handle multiple requests in a fast-paced environment.
• Excellent organisational skills to efficiently manage tasks, maintain accurate records, and ensure smooth client service delivery.
• Ability to thrive in a collaborative team environment while valuing one-on-one client connections.
• A strong understanding of person-centred approaches and community care, ensuring high standards for clients and families.
• A commitment to organisational values, embracing the BEST philosophy: Believe, Excel, Support, and Trust.

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Mandatory Requirements

• Victorian Working with Children Check (Employee)
• National Criminal Police Record Check or NDIS Worker Screening Check
• Annual Vaccinations: As per organisational policy
• Australian Work Rights

_____________________________________________________________How to Apply To apply, access the position description here Care Organiser to determine if this role is the right fit for you.

Submit your application by clicking 'Apply'.

For inquiries, please contact [email protected].

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

Please note, only shortlisted candidates will be contacted.