We are seeking a dedicated and skilled Claims Consultant to join our client's fast-growing independent insurance company. In this role, you will manage the entire claims process for our direct-to-consumer brands, delivering exceptional service to our valued customers.

Benefits to successful applicants:

• Work with a supportive, success-driven team
• Enjoy annual company celebrations and regular interstate trips
• Be part of a business that is growing fast and offering new opportunities
• Extensive career advancement
• Ongoing training and development

Duties and responsibilities include:

• Oversee the full claims process from initial lodgeemnt to final settlement
• Provide professional, empathetic support to customers throughout their claims experience
• Act as the primary point of contact for claims lodgement
• Work with customers to negotiate and process claims accurately and efficiently
• Follow company procedures and standards to ensure claims are managed effectively

We are looking for someone with:

• Proven experience in claims management or a similar customer service role
• Strong attention to detail with a commitment to delivering exceptional customer service
• Highly organised, with the ability to manage priorities in a fast-paced environment
• Strong analytical skills and problem-solving abilities
• A compassionate, customer-focused approach to achieving the best outcomes

If you think this could be the role for you then please apply now! Or, if you have any questions please contact 0412 905 768 (or email [email protected]).

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a role!

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