As the Warehouse Manager at Allcraft Trade Solutions, you will oversee the efficient operation of our warehouse, coordinating the receipt, storage, and distribution of goods, managing inventory levels, and supervising warehouse staff whilst ensuring safety compliance, and ensuring adequate staffing is maintained at all time.

You will be responsible for the implementation, continuous improvement and management of our Netscore Warehouse Management System, ensuring all warehouse space is optimized, inventory is in the correct location and bins, and the cleanliness of warehouse is maintained.

You will ensure efficient fulfillment of customer orders and deliveries, and coordinate communication with suppliers, customers, and staff to ensure orders are delivered on time, every time.

You will work together with our Purchasing Officer, ensuring stock control and management, accurate receipt, storage, and management of the incoming stock, and providing feedback on inventory needs and potential issues with deliveries.

You will collaborate with the logistics manager and work closely with them to ensure smooth product movement from the warehouse to the customer and from the supplier to the warehouse, assisting them with coordinating delivery schedules and addressing any logistical challenges that may arise.

Key Duties of a Warehouse Manager;

Inventory Management

• Overseeing the receiving and checking of incoming goods
• Maintaining accurate inventory records through physical counts and system reconciliation
• Monitoring stock levels and identifying potential stock shortages
• Optimizing warehouse space utilization for efficient storage
• Would have the responsibility of finishing off the implementation of our WHS – Implementing bin/bay locations etc.

Order Fulfillment

• Processing customer orders and coordination of picking of correct items
• Packaging and labelling orders for shipment
• Coordinating with the logistics team for timely delivery
• At times would need to help out warehouse staff in getting orders picked and trucks loaded.

Staff Supervision

• Hiring, training and developing warehouse staff
• Assigning tasks as per employee roles and monitoring KPI’s
• Ensuring adherence to safety procedures and compliance with regulations

Operational Efficiency

• Implementing and managing warehouse management system (WMS)
• Analysing productivity metrics and identifying areas for improvement
• Implementing process improvements to optimise workflow
• Managing returns and damaged goods

Reporting & Analysis

• Generating reports on inventory levels, shipping metrics, and operational performance
• Identifying cost-saving opportunities and implementing changes
• Communicating key performance indicators (KPIs) to management

Required Skills;

• Strong organisational and planning skills
• Proficiency in warehouse management systems and inventory control software
• Excellent communication and interpersonal skills to collaborate with various departments
• Leadership abilities to manage and motivate a team
• Understanding of warehouse safety procedures and compliance regulations
• Experience operating material handling equipment such as forklifts

Qualifications

• 5+ years of experience in warehouse management
• Experience in managing staff including setting and managing staff KPIs
• Strong organizational and communication skills
• Ability to multitask and prioritise in a fast-paced environment
• Proactive attitude and problem-solving skills
• 5S / Lean Methodology experience would be a benefit