Principal Frontend Engineer
NSW Department of Customer Service
Posted 29 days ago
Principal Frontend Engineer
- Employment Type: 4 x Temporary until June 2026
- Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
- Grade: Clerk 11/12
- Salary Range: $145,378 - $168,130 p.a. base salary dependent on experience, plus 11.5% superannuation
The opportunity
We are now inviting applications for the opportunity of Principal Frontend Engineer for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner for digital enablement.
In this proactive role you will provide expert leadership by collaborating closely with team members and other teams in the NSW Government, in an Agile environment, employing lean problem-solving solutions to bring value within a complex ecosystem.
Day to Day Responsibilities
- Lead the development of frontend solutions using ReactJS, Typescript, MUI, and CSS/SASS, ensuring high-quality, scalable code.
- Collaborate with cross-functional teams in an agile environment to design, develop, and deliver client-facing features.
- Mentor junior engineers, conduct code reviews, and promote best practices in solution design and development.
- Drive the implementation of technology changes and optimisations to improve system performance, security, and user experience.
- Ensure smooth deployment through CI/CD pipelines (GitLab, Jenkins) and contribute to performance improvements across the frontend stack.
What you will bring to this role
- Proven Experience in development of frontend solutions using ReactJS, Mui components and SASS/CSS
- Collaborate with software developers, business analysts and software architects in an agile setting to plan, design, develop, test, and sustain client solutions.
- Experience in leading end-to-end product development, overseeing build, release, maintenance, and enhancement of features to deliver high-quality, thoroughly tested, and optimised products and services
- Engage actively in daily standups, sprint planning meetings, retrospectives, and broader technical discussions to improve team and chapter collaboration.
- Design, develop, and unit test applications in accordance with client requirements.
- Participate in peer-reviews of solution designs and related code, ensuring standards compliance and advocating for best practises in software development.
- Proven experience in leading specialist advice to enhance solution design and engaging in cross-functional discovery processes, while leading design and iterative testing to ensure compliance with standards and improve code quality, thereby reducing operational risk
- Proven experience in enhancing developer practices and culture to drive high performance in ICT/Digital product, systems, and network development aligned with the product roadmap
- Proven experience in defining and managing technology changes across functions, applying evolutionary design principles to optimise outcomes and align with organisational and government priorities for best practice business functions
- Proven experience in driving efficiency by optimising current and future system requirements to enhance secure, cost-effective, and customer-oriented ICT/Digital capabilities.
Essential requirements
- May be required to have, or be able to attain and maintain, baseline security clearance as a condition of employment.
- Solid knowledge of ReactJS, Typescript, Mui, Html5 and CSS (less and bootstrap), including JEST.
- Good experience working in a fully agile software development environment.
- Good experience with JIRA and GIT workflows.
- Experience with DevOps, CI/CD using GitLab and Jenkins preferable.
- Good knowledge of Docker and Kubernetes.
- Good Knowledge of Code Analysis tools, such as Snyk .
- Good Knowledge of ELK or similar stacks preferable.
- Proven ability to work under pressure and meet hard deadlines.
- Exceptional interpersonal and communication skills
- Demonstrated experience working in collaborative, multi-disciplinary teams.
- Highly collaborative, can-do approach, within and outside the immediate teams.
AI Statement
The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW. Please review the NSW Government Generative AI basic guidance here https://www.digital.nsw.gov.au/policy/artificial-intelligence/generative-ai-basic-guidance
GTP embraces the use of AI to enhance productivity and creativity. In the Assignment to Role process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience.
Looking for more information?
Reach out to the GTP recruitment team: [email protected]
To Apply
Click the link to submit your application. Please attach your resume and a cover letter that responds to the two targeted questions in the job ad, demonstrating how your skills and experience align with the role.
- Question 1: Tell us about a situation where you had to present complex information to someone. How did you ensure that they understood what you were saying?
- Question 2: Describe a problem you had to address in your job. How did you identify and gain a better understanding of how the issues were impacting the wider business or customers
Salary Grade 11/12, with the base salary for this role starting at $145,378 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Tiffany Martin via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Thursday, 27th of February 2025 at 10:59am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
About NSW Department of Customer Service
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.
We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.
Come join us and influence the future of our great state.
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