Randstad is currently recruiting for multiple Business Support Officers and Administration Officers to work within a busy Federal Government Agency. This will require a high level of administrative skills, good communication, and ability to work in a fast paced environment.

• $36 - $43 per hour + Superannuation
• Full Time Hours, Monday - Friday
• Long-term contract, CBD location

About the role

The Business Support Officers will provide operational and administrative support to multiple sectors and departments within the company.

Responsibilities may include, but are not limited to:

• Providing customer service to internal and external stakeholders
• Responding to enquiries via phone and email
• Diary and email management
• Receiving, analysing and accurately recording complaints and any other feedback
• Scheduling meetings and coordinating travel arrangements
• Provide a high level of organisation and time management skills with the ability to meet complex and multiple deadlines through prioritising work accordingly
• Enter related data into relevant systems and ensure the confidential management of sensitive information
• Maintain a high level of confidentiality and professionalism across all duties and responsibilities

We are looking for an individual that:

Previous or current demonstrated customer service skills

• Proven experience working within the public sector is highly regarded
• Advanced skills in word processing, Excel and PowerPoint applications
• Experience working independently and in a team environment
• Experience in working with high volumes of work
• High level skills in verbal and written communication and able to deal with external and internal stakeholders at all levels

Please note: For Federal Government opportunities, all potential candidates must be Australian Citizens.
Successful candidates will have need to have checks and clearances conducted.

What's in it for you?

Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.

• We offer three pay runs per week ensuring you are always paid within the week.
• Access to My Randstad portal for easy payslip access
• Exclusive access to roles before we go to market
• Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
• Access to our employee assistance program services, including counseling services.
• Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.

How to apply:

Click APPLY or contact Dalena Tran on [email protected] for a confidential discussion.

Please note: due to high volumes of applicants only those shortlisted will be contacted

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.