Are you an architecturally trained professional looking to break into an exciting role beyond traditional design? Do you love high-end design, problem-solving, and working with the best in the industry? If you want to be part of a dynamic team shaping Australia’s most prestigious spaces, this is your opportunity!

Why Join Us?

For over 40 years, we have been at the pinnacle of luxury architectural hardware across Australia and New Zealand. Our products are more than functional—they are statement pieces that elevate the finest homes and iconic projects. We’re a team of design-driven professionals who love what we do, and we’re looking for someone who shares our passion for excellence, craftsmanship, and customer experience.

The Role: Where Design Meets Customer Experience

This is your chance to blend your architectural knowledge with customer service, internal sales, and project coordination. You’ll work closely with Australia’s top architects and designers, ensuring they receive the best experience possible when selecting and specifying our premium products.

Your Day-to-Day Will Include:

• Showroom & Client Engagement: Be the first point of contact for architects, designers, and clients, providing expert guidance in our beautifully curated showroom.
• Sales & Customer Service: Deliver world-class support through phone, email, and in-person interactions, ensuring every client feels valued and informed.
• Order & Project Coordination: Manage quotes, process orders, and liaise with internal teams to ensure seamless project execution.
• Stock & Product Expertise: Stay ahead of the latest trends in architectural hardware and provide insights that help our clients make informed choices.
• Support for the Sales Team: Assist with proposals, sourcing technical details, and ensuring architects and designers have everything they need for their projects.

Who We’re Looking For:

• A background in architecture, interior design, or a related field.
• A passion for luxury design, craftsmanship, and high-end architectural products.
• 3 + years xperience in customer service, sales, and showroom environments.
• Excited to transition into a role that blends design knowledge with customer engagement.
• Strong organisational skills, attention to detail, and the ability to multitask.
• Excellent communication skills—you love engaging with people and building relationships.
• Tech-savvy with experience using CRM, ERP systems, and productivity tools.
• A proactive, problem-solving mindset and a willingness to learn.
• Bonus points if you love dogs—we’ve got a friendly office pup!

Why You’ll Love Working Here:

• An Amazing Culture: We’re a supportive, creative, and fun-loving team that values expertise and collaboration.
• A Stunning Product Line: Work with the best luxury hardware in the industry.
• Career Growth & Mentorship: Clear progression paths, ongoing training, and leadership opportunities.
• Exciting Projects: Be part of Australia’s most prestigious architectural and design projects.
• Competitive Package: $75 - 100k base + super + performance bonuses.

How to Apply:

As a Registered Architect now working within recruitment, I have a solid footing within the architectural / construction industry. I have a passion for improving the construction industry and understand it all starts with introducing the right candidates to my client. If you feel you are the person for this role, please click APPLY or you can send your resume in word format to [email protected]. Alternatively, you can call me on 02 9922 9622 for a completely confidential discussion.

NB: All candidates that meet our client’s shortlist will be contacted within 2 business days.