Emanate Technology is a specialist IT recruitment company with local expert recruiters across a range of IT skill sets.

Currently we are engagement with a Federal Government Department to support them on their search for a Junior/Associate Product Owner to support the current PO and the Business Systems Manager and Digital Business Manager to deliver a major IT enhancement project to their existing CRM and service portals.

As part of this roles The Associate Product Owner will support the Branch to deliver a major IT enhancement project t to deliver critical enhancements to the Microsoft Dynamics Customer Relationship Management (CRM) and associated Services Portal and the organisations broader digital strategy. You will support the Product Owner to deliver accurate and timely communication of business needs throughout delivery of the project. You will also support operational implementation of the product within the organisation. You will also have the opportunity to critically review IT processes and procedures to inform continuous improvement.
You will be a team player who understands agile ways of working and human-centred design principles to ensure value for end users.

Key duties and responsibilities
Effectively working in an environment with a high level of complexity, sensitivity and operating under broad direction, the duties include but are not limited to:

1. Support the Business Systems Manager and Digital Business Manager to deliver the Phase 4 Enhancement Project and liaise with both users and managers within the Legal Metrology and Physical Metrology Branches regarding end-user requirements.
2. Maintenance and prioritisation of the product backlog.
3. Coordination and facilitation of user acceptance testing for the product.
4. Support the delivery of product development from start to finish, including operational implementation.
5. Support the Product Owner as the primary contact between the product development teams and stakeholders, working to ensure all stakeholders are aligned at each stage of the development lifecycle.
6. Other tasks relevant to the Phase 4 Enhancement Project or digital capability of the Legal Metrology and Physical Metrology Branches as directed by the Manager, Programs and Digital or the Product Owner.

Technical skills
• Software engineering or Agile software development experience.
• Experience in digital transformation projects for complex organisations (CRM focus). About the team

To be successful in this role you will bring the following skills and experience:

• Demonstrated experience as an Associate or Supporting Product Owner supporting the delivery of IT enhancement projects, including a working understanding of Agile methodologies and human centred design principles.
• Experience managing all stages of the product life cycle.
• Experience in delivery or use of Microsoft Dynamics 365 CRM and associated Microsoft tools.
• Well-developed oral and written communication skills, with a high level of accuracy and attention to detail, including well developed negotiation and presentation skills for diverse audiences.
• Background, training or certification in product management, Professional Scrum Product Owner, certified SAFe Product Owner or similar will be highly regarded. Desirable criteria
• Software engineering or Agile software development experience.

To be able to be engaged by this organisation it is a requirement that you are an Australian Citizen who has or is eligible to obtain a Baseline security clearance. Without this you will be unable to be considered for the opportunity at hand.

If this is you, please do not hesitate to apply now!

#SCR-cia-krinas