Southern Electronic Services is a proudly Australian manufacturer supporting critical industries for over 45 years.

We’re a small, close-knit team that takes pride in building reliable, high-quality products and providing exceptional end-to-end support.

The Role

We're looking for a proactive and organised Administrative Assistant to support our day-to-day operations.
This role keeps our business running smoothly — handling customer calls, emails, purchasing, invoicing, and logistics coordination — while providing practical support to both our office and factory teams.

You'll work closely with the Director and production staff in a supportive, down-to-earth environment where your contribution truly makes a difference.

This position offers flexible working arrangements with days per week negotiable based on candidate availability and business needs.

Key Responsibilities

Customer Communication – Answer phones and emails, vet and forward enquiries
Procurement & Ordering – Create purchase orders; liaise with suppliers
Accounts Support – Issue invoices, process payments, assist with accounts
Logistics – Book freight and couriers; prepare delivery dockets and despatch
Factory Support – Print job cards, assist with order documentation and filing
Office Support – Maintain customer records, manage job files, and provide general administrative assistance.

About You

Organised, reliable, and detail-oriented

Friendly communicator with a professional phone manner

Able to manage multiple priorities and work independently

Advanced proficiency in Microsoft Office (Word, Excel, Outlook)

Intermediate proficiency in Xero or equivalent accounting software

Previous experience in small business, manufacturing, or trade environments highly regarded

Experience with CRM systems (preferably Dynamics 365) is highly regarded

Minimum 3+ years of administrative experience required