Senior Business Analyst - Merchant Payments

Location: Sydney (Hybrid)
Contract Type: Day Rate Contract
Rate: Competitive daily rate (based on experience)
Eligibility: Sydney-based candidates only

About the Opportunity

We're seeking an experienced Senior Business Analyst to join a leading Australian financial institution on a Merchant Payments program.

Key Responsibilities

• Lead business analysis activities across multiple merchant payment streams (acquiring, POS, ecommerce, settlement, onboarding).
• Work closely with Product, Technology, Operations, and external partners to define requirements and support delivery.
• Elicit, document, and manage detailed business and functional requirements, user stories, and acceptance criteria.
• Map current and target-state processes, payment flows, and data integrations.
• Facilitate workshops and stakeholder sessions to align business priorities and technical design.
• Support testing, readiness, and implementation activities across delivery teams.
• Identify process improvement opportunities and contribute to ongoing transformation efforts.

Skills & Experience

• Minimum 8 years' experience as a Business Analyst within payments, banking, or fintech.
• Strong understanding of merchant acquiring, payment gateways, terminal solutions, and settlement/reconciliation flows.
• Proven experience working in Agile environments
• Strong stakeholder management and communication skills across business and technical teams.
• Experience working within or alongside one of Australia's Big 4 Banks is advantageous or within a fintech environment
• Must be based in Sydney with full work rights

What's on Offer

• Day rate contract with potential for extension.
• Work on a high-impact payments transformation program.
• Hybrid working environment and collaborative delivery culture.

Only candidates that are shortlisted will be contacted.