Package: $91,077- $100,532 per annum + 12% super

Temporary Maternity Leave Role 12 months

35 hours a week with potential to go Part Time after 12 months

Position Description: Quality Compliance Officer WWW

Applications close 11:59pm, Wednesday 12th November 2025

About The Region: The Snowy Monaro region is a unique and culturally diverse region of south-east NSW. From our history of the Snowy Hydro Scheme, our proud agricultural industry and popular ski resorts, we are a region that has a lot to offer. With fantastic lifestyle choices, whether you are an adventure seeker or prefer the finer things in life, we really can offer it all, and all within close proximity to our nation’s capital Canberra. The Snowy Mountains region is packed with year-round experiences with so much more than snow sports and alpine walks. Glorious wildflowers blanket the alpine landscape of Kosciuszko National Park during summer, and if you love adventure sports there's rock climbing, kayaking, caving, fishing, horse riding, mountain biking, and 4WD touring activities to get your heart racing. Explore the famous Snowy River, and go skiing or snowboarding on the slopes of Perisher and Thredbo - or camp under the stars at some of the most picturesque campgrounds in NSW. You'll never forget the rugged alpine scenery of Australia's largest national park. Snowy Monaro Regional Council employs over 450 staff from all walks of life and working with us will give you the opportunity to enjoy our beautiful surrounds, progress your career and make a difference in our local community.

About the Role:

• Drinking Water Quality Management Plan
• Pollution Incident Reporting Management Plans
• Local Water Utilities Annual Performance reporting data
• (SMRC) WH&S system as it applies to W&WW Operations

• Provide a high standard of customer service support to both internal (Council) and external (public) stakeholders through all communication mediums available at Snowy Monaro Regional Council (telephone, email, verbal and letter)
• Review all aspects of water supply and water & wastewater service delivery compliance with the Local Government Act, Water Management Act, Environment Protection Act, WH&S Act, Public Health Act and associated Regulations, Codes, Licences and Environmental Authorisations including all annual water and wastewater license returns
• Annual procedural review and submission of legislated documents and reports including but not limited to the following:
• Develop, implement and review water and wastewater quality monitoring programs
• Monitoring of water quality complaints as they arise, providing summary information for management and technical information to customer service staff.
• Collaborate, develop and implement procedures and advice (including training) in relation to water and wastewater specific acts, regulations and WH&S documentation with the Coordinator WWW Operations
• Develop, optimise and review procedures for water supply and W&WW service delivery to adapt to changing circumstances.
• Prepare internal quality assessments to review trends, identify issues and propose corrective actions to maintain compliance
• Set up quality systems and processes to ensure data is managed, readily accessible and can be used for reporting and strategic decisions.
• Conduct regular inspections and audits including developing actions plans to address any non-conformances by the Water & Wastewater Operations team’s performance against EPA license conditions , A.D.W.G. and WH&S Policies & procedures. Assist in the monthly/annual reporting of state & federal Government funding bodies
• Assist (SMRC) WH&S Coordinator in matters relating to W&WW
• Contribute to development of water and wastewater public education programs

About You:

To be successful in this role you will have:

1. Degree in a relevant science, applied science or engineering discipline or equivalent relative work experience that can be associated with the position requirements.
2. Knowledge of Australian Drinking Water Guidelines, and Environmental Legislation
3. Knowledge of drinking water and wastewater systems and associated monitoring programs
4. Demonstrated experience in technical report writing and data analysis with ability to interpret analytical results
5. Demonstrated experience in relevant Windows and Microsoft Office products
6. Well-developed database management skills
7. Excellent customer service philosophy and experience allowing the position to deal effectively with a diverse range of stakeholders and situations
8. Well-developed interpersonal and written communication skills
9. Ability and willingness to undertake training in software or other specific W&WW deliverable competencies required for the position
10. Excellent time management skills and ability to work to strict deadlines
11. Ability and ongoing commitment to work as directed by Supervisor, according to Council’s prescribed practices and Code of Conduct, with or without supervision
12. Current Driving License Class C, ongoing employment is conditional on maintaining this license

Desirable Criteria:

1. Familiarity in local government corporate software solutions, including mapping software
2. Experience in Water supply and Water & Wastewater Service delivery requirements
3. Well-developed Safety, Environmental & Quality management principles including analysis and reporting

How to Apply:

Apply by submitting your cover letter and resume through the Apply link. Please use your cover letter to address the essential and desirable criteria, as outlined in the Position Description.

Tip: Good applications will demonstrate that you have what is needed to be successful in this role. You can use your cover letter to highlight your skills, abilities and experience, and how they meet the requirements of the job, as well as introducing yourself and explaining why you want to work with us here at Council.

Enquiries

For any enquiries relating the role, please contact our Recruitment Officer
Email: [email protected]
Ph: 1300 345 345

At Snowy Monaro Regional Council, we are committed to providing EEO and embracing diversity. We are an inclusive workforce which reflects the unique region, community, and customers we serve. In addition to providing an encouraging and positive environment, Council is a smoke free work environment.

Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.