Systems Administrator/Systems Lead

Lead and manage IT and network infrastructure both on-premises and in the cloud. This role involves hands-on support, vendor management, security, project delivery, and driving efficient systems and processes.

Key Responsibilities:

• Manage IT systems, network infrastructure, and outsourced partners
• Plan, monitor, and automate IT processes for efficiency and cost-effectiveness
• Ensure security measures and access levels are maintained
• Recommend and implement improvements to systems and workflows
• Manage system implementations/upgrades, including stakeholder consultation, UAT, and training
• Maintain systems, equipment, and IT contracts for optimal performance
• Develop and maintain disaster recovery strategies and procedures
• Coach, lead, and train IT staff
• Provide hands-on application support (SAP, Salesforce, Web, Talend, Jobtrak)
• Desktop support, troubleshooting hardware/software issues, and user support
• Administer desktops, PCs, and IT assets/licenses
• Document system enhancements, SOPs, and processes
• Participate in IT planning and technology design to meet business needs
• Support company initiatives related to productivity, efficiency, and compliance
  

Key Areas & % Time:

• Project Management: 20%
• Security & Compliance: 10%
• Troubleshooting & Issue Resolution: 10%
• Vendor & Partner Management: 10%
• Application Middleware Support: 10%
• Desktop Support: 10%
• Documentation of systems/SOPs: 15%
• Coaching & Staff Performance: 15%
  

Selection Criteria:

• Minimum 3 years relevant IT experience
• Bachelor's degree in Computer Science or related field
• Strong problem-solving and troubleshooting skills
• Experience with Windows AD, Azure Cloud, SQL Server, Virtualisation, SSL, DNS
• Cyber Security knowledge
• Excellent verbal and written communication
• Comfortable managing and leading a team
• Industry/vendor certifications (MCSA, CCNA, etc.) preferred
  

Attributes/Values:

• Proactive, can-do attitude
• Works independently under pressure
• Teamwork and collaboration
• Positive, solution-focused approach

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.