About us

Since 1966, Norwood Park has provided beautiful and tranquil settings for memorials and Funeral ceremonies in the ACT. Being the market leader, we operate cemeteries and crematoria throughout Australia and New Zealand

About the role

We have an exciting opportunity for a full time Admin Support & Receptionist to join our team. If you are looking to extend you customer service experience and develop your administrative skills with team support you will enjoy the variety in your role, you will be the first interaction for enquires and welcoming visitors, customers and stakeholders. This is a full-time position located in Mitchell, ACT.

Reporting to the GM, In this role you will / have

· Provide assistance with administration and sales support.

· Ensure that all visitors and families are appropriately welcomed and greeted.

· Excellent written and oral communication skills with good telephone manner

· Complete all data entry and documentation with an exceptional eye to detail.

· Competent administrative skills.

· Monitor and respond to emails and service booking requests.

· Ensure stationary and other small consumable stocks levels are maintained.

· Assist with banking and the distribution of mail and packages and arrange outgoing deliveries.

· Other general administrative functions and duties as required.

· Sensitivity to support customers in all circumstances.

To be successful in this position, you will need the following:

· Computer proficient and comfortable using the Microsoft suit of applications (word, outlook, excel, PowerPoint)

· 2 years reception and/or administration experience.

· 2 years customer service-related experience.

· Excellent communication skills both written and verbal.

· Excellent attention to detail

· Team player.

Benefits of Joining Norwood Park

· We are an equal opportunity employer

· Access to Employee Assistance Programme

· Tailored Induction and training provided

· Family Friendly workplace

· Network opportunities across stakeholders and peers.

How to Apply

Norwood Park is a proud partner of Propel Funeral Partners (ASX listed PFP) and provide employees with opportunity and professional growth.

If you are looking for a position that makes a difference, supports families and the community please submit your application below

As part of the recruitment process, applicants may be asked to consent to a criminal record check and medical / physical assessment to ensure fitness to complete the requirements of the position. Please note applicants with criminal records may be disqualified from this position.

If this sounds like the right role for you, then apply via SEEK with your resume and cover letter.

Only those applicants who meet the criteria will be shortlisted and contacted for interview. Applications Close Monday 25th Aug 2025.