Hotel Manager – Boutique Property | Pearson Hotels
📍 Location: [Richmond, VIC] | 🏨 Join a Growing Hospitality Group | 💼 Full-Time

Lead. Inspire. Deliver.

Are you an experienced Hotel Manager who thrives on driving operational excellence, motivating high-performing teams, and delivering unforgettable guest experiences? Pearson Hotels is seeking an exceptional Hotel Manager to lead one of our boutique properties and help shape the future of our fast-growing, owner-operated hotel group.

About Us

Pearson Hotels is an Australasian hotel management group focused on delivering exceptional guest experiences through innovative, owner-aligned hospitality solutions. With a portfolio of boutique and upscale properties across Australia and New Zealand, we pride ourselves on combining operational discipline with a genuine passion for hospitality.

About the Role

As Hotel Manager, you will be responsible for the end-to-end operation of the hotel—ensuring outstanding guest satisfaction, operational efficiency, financial performance, and a strong team culture. You will have full accountability for the property's performance and be supported by a collaborative executive team committed to your success.

Key Responsibilities

Lead daily hotel operations across Front Office, Housekeeping, Maintenance, F&B, and Admin.

Deliver exceptional guest service and uphold Pearson Hotels’ brand standards.

Prepare and manage budgets, forecasts, and P&L reporting with strong financial acumen.

Drive revenue performance and work closely with the group’s commercial team on pricing, promotions, and distribution.

Develop and mentor department heads and frontline staff to create a culture of excellence.

Ensure asset maintenance, compliance, and presentation meet brand and regulatory standards.

Build relationships with local stakeholders, guests, suppliers, and internal executives.

About You

A hands-on and results-oriented Hotel Manager with 5+ years of leadership experience in boutique or full-service hotels.

Proven ability to manage budgets, optimise costs, and drive profitability.

Confident leader who can inspire teams, resolve issues quickly, and lead from the front.

Deep understanding of hotel operations, compliance, guest satisfaction metrics, and staff development.

Strong working knowledge of PMS, POS, and RMS systems.

Excellent communication and stakeholder engagement skills.

What We Offer

A supportive executive team and a collaborative culture

Autonomy and accountability to run your hotel like it’s your own

Career growth opportunities across our expanding portfolio

Competitive salary package + performance incentives

Access to industry training and development

Ready to lead a property where your decisions truly make an impact?
Apply now with your resume and a brief cover letter outlining why you’re the perfect fit for Pearson Hotels.