About us

Horseland is a leading provider of high-quality saddlery and equestrian equipment, serving the needs of horse enthusiasts across Australia. With a strong focus on customer service and product expertise, we have been a trusted name in the industry for over 50 years. Join our team and be a part of our continued growth and success.

Apply now to become our next Store Manager and be the face of the Horseland Terrey Hills team.

About the role

We are seeking an experienced Store Manager to lead our fantastic team at the high performing Horseland store located in Terrey Hills at the heart of the Northern Beaches Equine community.

This is a full-time position that oversees the day to day operation of the store. As the Store Manager, you will be responsible for leading an established and well rounded team, managing inventory at every level, driving sales, and ensuring exceptional customer service.

What you'll be doing

Manage a small team of retail assistants to achieve sales targets and deliver outstanding customer experiences.

Oversee all aspects of store operations, including but not limited to: ordering stock, invoicing, stock processing, inventory management, merchandising, promotions, and loss prevention.

Analyse sales data through Power-BI, identify product trends and implementing opportunities for sales growth.

Utilise social media to increase customer engagement and drive local interest to the store including emerging customer bases.

Ensure compliance with company policies and procedures.

Fostering our great culture and maintaining a positive and supportive work environment for our team and customers.

Serve as the face of the store, building strong relationships with customers and the local equine community including our partnerships with store ambassadors, Local Riding and Pony Clubs.

Selection Criteria

Minimum of 2 years of experience in a retail management role, preferably within the saddlery or equestrian industry, though external equine industry experience is highly regarded with retail management experience.

Strong leadership and people management skills, with the ability to motivate and lead a team to showcase our strong retail presence and diverse brands.

Excellent customer service, interpersonal skills and a commitment to providing an exceptional shopping experience.

You will have excellent computer proficiency, this role involves a significant component of computer based tasks.

A progressive thinker who is adaptable and innovative, with the ability to identify and implement opportunities to improve store performance through effective communication, problem solving and feedback.

Availability. The store is open 7 days per week and requires work on weekends.

What we offer

At Horseland, we are committed to the growth and development of our employees. In addition to an above award wage, we offer:

Generous employee discount on our products.

Great team culture and a supportive work environment.

Opportunity for career development: paid training as a Saddle Fitter with full access to a company vehicle.

If you meet the above selection criteria, we look forward to hearing from you!

Only applications with a cover letter will be considered.

Only successful applicants will be contacted.