Step into the spotlight as our Client Experience Manager and be the heart of a premium design experience!

At All About House, we believe a beautifully styled home starts with quality, functionality, and attention to detail. Specialising in premium blinds, shutters, external awnings, security screens, and bespoke window furnishings, we help our clients create spaces that are as practical as they are elegant — both inside and out.
Our Rockhampton showroom is a carefully curated space designed to inspire. Clients visit to explore products, select colours and finishes, and experience the personalised service that sets us apart. We’re now searching for a warm, polished and capable Client Experience Manager to be the face of the brand — and the steady hand that keeps everything running smoothly behind the scenes.

Why You'll Love This Role

Work in a Beautiful, Inspiring Space - Enjoy coming to work each day in a curated showroom that’s stylish, welcoming, and designed to spark creativity.

Be the Face of a Premium Brand - Represent a respected, high-end business where your professionalism and warmth will be truly valued by clients.

Diverse and Dynamic Role - No two days are the same! From client interactions to supplier coordination and admin flow — you’ll never be bored.

Make a Tangible Impact - See your efforts come to life in beautifully styled homes and happy, loyal clients.

Supportive, Close-Knit Team - Work closely with passionate business owners and a skilled team who genuinely love what they do.

Autonomy and Ownership - Take charge of your domain with trust and confidence from leadership. You’ll run the front end and keep operations humming.

Long-Term Growth Potential - Be part of a growing business with opportunities to develop your career as the company expands.

Stable Hours in a Local Role - Say goodbye to shift work or travel and enjoy reliable hours close to home

As our Client Experience Manager, you’ll be responsible for welcoming clients into our beautiful showroom, guiding them through product selections, and coordinating appointments and installations. You’ll also play a key administrative role — liaising with suppliers, placing and tracking orders, preparing documentation, and supporting the owners in the day-to-day business flow.

This role blends customer experience, administration, and coordination. It’s perfect for someone who values presentation, service, and precision — and who enjoys being the trusted go-to across both client-facing and behind-the-scenes operations.

Your role will include:

Delivering a premium showroom experience for all visitors

Responding to phone and email enquiries promptly and professionally

Booking in-home measure and quote appointments for our team

Preparing quotes, purchase orders, invoices, and job files

Coordinating installer schedules and communicating updates to clients

Placing and tracking orders with external suppliers

Managing client records and maintaining data accuracy across systems

Maintaining showroom presentation and supporting daily operations

Acting as the central link between clients, trades, suppliers, and the business owner

You'll bring:

A polished, professional presentation and excellent communication skills

Strong organisational and administrative capabilities

Confidence working with spreadsheets, scheduling tools, and cloud-based systems

Experience in customer service, coordination, or administrative roles

A genuine interest in home design, interiors, or architectural products

A proactive mindset and pride in delivering quality at every step

APPLY TODAY!

All About House is more than just window furnishings — we’re about delivering a seamless, elevated experience from consultation to installation. You’ll work in a stylish and supportive environment, be part of a passionate team, and play a key role in helping clients bring their dream spaces to life.

If you’re a people person with a talent for organisation and a love for beautiful design, we’d love to hear from you.