We are seeking a highly capable Project Manager to lead the delivery of a Customer Portal initiative. This project is a strategic priority aimed at enhancing digital engagement and self-service capabilities for our customers through a modern, secure, and user-friendly portal experience.

ROLE

You will:

• Lead end-to-end project delivery from initiation to completion
• Develop and manage detailed project plans and timelines
• Engage and communicate effectively with key stakeholders
• Identify, assess, and manage project risks and issues
• Coordinate and align cross-functional teams to ensure successful delivery
• Monitor progress and ensure project objectives are met on time and within scope

YOU

You will bring:

• Proven experience delivering digital platforms or customer portals, ideally within a government regulator or public sector setting
• Strong understanding of governance, compliance, and stakeholder management in regulated environments
• Demonstrated ability to manage complex projects with multiple dependencies and stakeholder groups
• Excellent communication and leadership skills, with a history of driving outcomes in collaborative environments
• Experience with Salesforce Experience Cloud or similar CRM/portal technologies
• Familiarity with agile delivery methodologies and digital transformation initiatives
• Ability to manage vendor relationships and coordinate with external delivery partners

Ready to lead a high-impact digital initiative? Join us to deliver a modern customer portal that transforms engagement and self-service in the public sector.

APPLY NOW!

Redwolf + Rosch invite and encourage applications from all backgrounds of gender, disability, culture, and race. If you are a person with a disability and require modifications to the recruitment process, please contact the Recruitment Consultant.