Be part of a new taskforce aimed at improving safety in our community

$85,415 - $96,138 plus 30.15% shift allowance plus 12% Superannuation

4 days on / 4 days off roster; 11-hour shifts scheduled between 7:00am and 12:00am

Multiple positions available

About the role

As a Community Safety Officer, you’ll be part of a newly formed team dedicated to enhancing the city's amenity, accessibility, safety, and cleanliness. Your main duties will involve high visibility, tactical patrols to deter offending and reassure the community of the City of Melbourne’s commitment to providing safe places.

You’ll be responsible for detecting and enforcing breaches of relevant legislation and taking appropriate action to rectify issues. You will engage with the community, addressing concerns, providing guidance, and ensuring compliance with various legislation through education, enforcement, and collaboration with Victoria Police and other external stakeholders. You’ll work with the public, property owners, businesses, and tenants to achieve positive compliance outcomes.

Joining the City Safety, Security and Amenity department means becoming part of a bold, values-led team that responds to real issues and contributes to Melbourne’s pulse. From ensuring community safety to enhancing public spaces, we’re committed to making Melbourne a cleaner, safer, and more welcoming city for everyone.

Why join Team Melbourne?

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.

We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

You are a dedicated and capable professional with a strong background in community safety, enforcement, and public engagement. You are known for confidently managing complex and high-pressure situations, applying sound judgment, and interpreting legislative frameworks with precision. You work effectively both independently and as part of a team.

Your excellent customer service and stakeholder engagement skills enable you to interact with the public, businesses, and property owners with professionalism and courtesy. You remain calm and composed in challenging environments, using your strong communication abilities to foster trust and cooperation across diverse community groups.

Physically fit and prepared for the active nature of the role, you bring energy, reliability, and a proactive attitude to every patrol and engagement. Your approachable demeanor, collaborative spirit, and commitment to safety contribute to a positive and secure urban environment—supporting the City of Melbourne’s goal of creating clean, safe, and welcoming public spaces for all.

Benefits of working with us

Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.

Wrap around support: Access to a holistic Employee Assistance Program with additional support through a targeted training program.

Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.

Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.

Work-life balance: We support flexible hours, alternative work arrangements and people first flexible arrangements.

Interview process:

Group Assessment Centre (In Person) August 2025

Individual Interview (In Person) August 2025

Second Round Interview (In Person) August 2025

How to apply

We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:

Attach your updated resume

Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.

Submit your application no later than 11:45pm on Sunday 03 August 2025

A few important things to note – don’t miss out!

Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.

Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in.

We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check.

Need more info?

Refer to the position description below or email Kelly Keefe – Talent Acquisition Partner, [email protected]

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.