• Duration: Initial 12 Months Contract with high potential to extend
• Location: Melbourne CBD / Hybrid / 2 - 3 days in the office

Our client is a financial services provider and they are currently seeking a IT Asset Administrator to plays a pivotal role in administering and overseeing the full life-cycle of IT assets-both hardware and software. With the rollout of CMDB using ServiceNow, the role will initially focus on supporting the centralisation and ongoing maintenance of IT asset records in ServiceNow, specifically aligned with HAM and SAM practices.

The successful candidate will be responsible for maintaining an accurate and up-to-date central inventory of IT assets, coordinating licensing and renewal activities, and ensuring compliance with lifecycle management protocols. This includes conducting regular audits, managing asset transitions, and safeguarding the integrity of the asset register through proactive oversight and governance.

Key Responsibilities:

Enterprise:

• Understand the Business Plan.
• Administer IT Asset register(s).
• Track the lifecycle of IT Assets including their timely procurement, delivery, implementation, and disposal.
• Coordinate the renewal of software licensing agreements with the IT Business Management Team.
• Oversee the compliance to software licensing agreements.
• Conduct regular audits to ensure IT Asset registers are being maintained accurately.
• Assist in operational Asset transition & environment management activities.

Business Performance:

• Understand and contribute to other business plan targets.
• Coordinate activities with IT Vendor Manager as needed.
• Engage with external vendors and service providers for asset and licensing administration.
• Consult with IT Managers, Team Leaders, and Project Managers.

Policy and Process Management:

• Comply with all policies and delegations applicable to the activities and decisions required in this role.
• Identify and implement process improvement.
• Analyse and recommend IT policies and procedures.
• Work within delegations and separation of duties requirements.

Qualifications, Knowledge, Skills, Abilities:

Experience:

• 3+ years' experience in IT Asset administration
• Strong understanding of IT Asset management principles and best practices
• Exposure to IT change control processes and procedures
• Proficiency in Asset Management and Change management software and tools
• Exposure to Asset Transition, Environment, Change management activities would be desirable.

Business Knowledge:

• Detailed understanding and knowledge of ICT services, hardware, and software.
• Practical experience working within an IT and/or project team environment.
• Attention to detail and accuracy in data management.
• Excellent organisational and planning skills.
• Strong communication skills with the ability to influence others.
• Proactive, self-starter, and approachable with a positive outlook.

Technical Knowledge:

• Office 365 including MS Teams and SharePoint.
• Experience using ServiceNow ITSM and ITAM is highly desirable.
• Working understanding of ITIL is advantageous.

If this role aligns with your skills and experience, apply now. For any further information, please reach out to Peter on [email protected]. Please note only short listed candidates will be contacted.