Are you an organised, proactive team player with a knack for scheduling and admin? Join a growing business where no two days are the same.

We're looking for a Security Coordinator to support our expanding QLD operations. You'll work closely with a small local team and play a vital role in managing service jobs, technician schedules, billing prep, and customer communications — all while helping deliver cutting-edge electronic security and ICT solutions.

About Us

Metwide Communications is a trusted provider of integrated Security, ICT, and Communications solutions, servicing clients across NSW and QLD. With a proven track record in delivering high-quality installations and support for CCTV, access control, alarms, structured cabling, Wi-Fi, intercoms, radio, and managed IT solutions, we’re a one-stop-shop for secure and connected workplaces.

We work across a wide range of sectors including education, retail, construction, aged care, and government, and are proud to hold NSW and QLD Master Security Licences. As a fast-growing business, we prioritise professionalism, reliability, and innovation in every job we do.

We’ve recently expanded into Queensland and are building a dynamic local team to support our growing customer base.

What You’ll Be Doing

Scheduling and assigning jobs via ServiceM8 to technicians across QLD and NSW

Coordinating School Infrastructure NSW (SINSW) service work and tracking status updates

Compiling technicians’ notes from ServiceM8 and preparing information for billing

Assisting with basic quotes using standard pricing templates or technician input

Posting regular social media updates (content provided or templated)

Managing inbound calls and emails from clients, suppliers, and technicians

Performing general admin including timesheet tracking, job record maintenance, and invoicing support

Ordering parts and coordinating deliveries

Assisting with safety documentation and job readiness checklists

What You’ll Need

Minimum 2 years’ experience in an admin, scheduling, or coordination role

Strong organisational skills and attention to detail

Excellent verbal and written communication

Comfortable working independently and managing competing priorities

Experience using ServiceM8 (or similar job management platform)

Competency with Microsoft Office and cloud-based systems

Familiarity with security, trades, or construction sectors (highly desirable)

Experience with Xero (or similar accounting software) preferred

Full working rights in Australia

What We Offer

A friendly, flexible, and supportive team environment

Work/life balance – home before 5pm most days

Opportunities to grow with the company as we expand

Training on our systems and processes

Involvement in meaningful, high-impact work across industries

The chance to join a team that values your contribution

Apply now to be part of a growing team delivering reliable, future-ready security and communications solutions across QLD and NSW.