The Company:
Our client is a professional, socially responsible debt collection company, founded on the principles of fairness, trust and respect. Their mission is simple, yet powerful – to help Australians get out of debt!

There are many reasons that people fall into debt and being able to receive the support to gain financial freedom, can be life changing. Our client helps people on this journey. Their compassionate, practical approach empowers customers to regain control of their financial future.

Due to continued business expansion, they are seeking a switched-on Office Support person to join their Belmont based office and support their field-based team.

The Opportunity:
We are looking for someone steady, practical, warm, and organised, who thrives behind the scenes — keeping things ticking over, supporting the team across a variety of tasks, and making sure the office is tidy, and welcoming when the Field Agents return. You will be the one who keeps the office humming, and the team supported.

Responsibilities include:

Be the heart of the office — running the day-to-day admin and operations

Support our Field Agents while they are out on the road

Order and manage office supplies, uniforms, field gear

Organizing and book field agent travel and accommodation

Checking in with the Field team, making sure they have what they need, and are supported if issues arise

Perform weekly route planning for the field team, optimising their time on the road.

Skip tracing, of debtors, using a variety of online tools and internal systems

Investigate leads from employers, landlords, friends, or previous addresses to establish current details.

Provide updated information to the field team.

Maintain accurate and well-organised documentation and records

About you:

Solid experience in office administration

Prior experience in Collections, Skip tracing, Investigations, or a similar is a bonus (not essential)

Tech-savvy and confident with systems, Microsoft Office, including excel.

An eye for detail and a knack for finding what others can’t

Tenacity, resilience, and creative thinking

Approachable and down-to-earth – easy to talk to and good with people at all levels

Team-first attitude, with a natural instinct to check in, encourage, and support.

Able to travel to Melbourne or Brisbane for training

The Rewards

Join a supportive, vibrant team culture that celebrates success.

Be part of a company making a real difference in people’s lives.

A friendly, down-to-earth team that values what you bring

Opportunities to take on more responsibility and grow with the role.

You'll be appreciated, and relied on every single day

Hours:

Mon - Thurs: 10am - 7pm,

Friday: Shorter hours - (5.5 hours)

This is your chance to help shape a new role, work with a great team and the chance to make a meaningful impact. If this sounds like you, then Apply Now!

To Apply: Please send your CV and cover letter through to lisa@kingsrecruitment.co.nz, and we will get back in touch with you.

Please note: Only shortlisted candidates will be contacted, and this will happen within two weeks of application. Applicants must have the legal right to work in Australia at the time of applying.