Join Our Award-Winning Team at Preston Mazda!

Formerly known as Max Kirwan Mazda, Preston Mazda is committed to building better business, embracing innovation, and having fun along the way. With over 55 years of experience and an impressive 11 Master Dealer Awards, we’re proud of our legacy—and even prouder of the exceptional team behind it.

We are looking for a passionate and customer-focused Service Advisor to join our thriving service team!

If you thrive in a fast-paced, high-performance environment, and love delivering exceptional customer service, this is your chance to shine.

What You’ll Be Doing:

Greet customers warmly and manage the end-to-end service experience

Schedule and confirm service appointments, ensuring efficient daily workflow

Liaise with workshop technicians and monitor job progress

Communicate clearly with customers about services, costs, and additional repair recommendations

Prepare accurate quotes, repair orders, and final invoices

Ensure all documentation is complete and compliant with dealership and manufacturer standards

Maintain a clean and professional service area

Deliver consistent follow-up and maintain strong customer relationships

Support team KPIs and maintain high MSI scores

Who You Are:

Proven background in customer service (automotive experience highly regarded)

Strong customer service skills and a passion for exceeding expectations

High attention to detail and strong administrative accuracy

Outstanding communication and time-management skills

Ability to remain calm under pressure and juggle multiple priorities

Team player with a proactive, positive attitude

Current driver’s licence and police check

Prior Experience as a Service Advisor (advantageous but not essential)

Why You'll Love Working with Us:

Competitive Pay + Commissions: Your hard work deserves to be rewarded!

Company car for personal and professional use

Birthday leave – a day off to celebrate YOU

Monthly RDO – more balance for your work-life

Exclusive staff discounts on vehicles, servicing, finance & more

Loyalty reward program – earn an extra week’s pay for every year after 5 years

Supportive culture that invests in your growth and development

Be part of a trusted brand with a long-standing legacy in Melbourne since 1946

Apply Now

This is more than just a job — it’s a long-term career opportunity in a dealership that truly values its team. If you’re ready to be part of a close-knit, customer-focused environment with room to grow, click APPLY now and join the Preston Mazda family.