Injury Management Advisor

Department of Fire & Emergency Services WA
Cockburn Central, WA
A$120,457-$132,753 p/a
Insurance & Superannuation → Workers' Compensation
Full-time
On-site

Posted 3 days ago


This position is a fixed term full-time opportunity commencing immediately until December 2026 with the possibility of extensions and/or permanency.

About the Role

As an Injury Management Advisor at DFES, you will play a vital role in supporting the recovery and return-to-work journey of our dedicated employees and volunteers. You will oversee the entire claims process, from start to finish, coordinating comprehensive return-to-work programs and collaborating with key stakeholders to ensure optimal outcomes for each individual.

You will manage workers' compensation and personal accident (volunteer) claims, ensuring timely and accurate processing. By developing and implementing tailored return-to-work plans, you will facilitate a smooth recovery process, liaising closely with healthcare providers, insurers, and other relevant parties.

To excel in this role, you will need strong communication and interpersonal skills, a solid understanding of workers' compensation legislation and regulatory requirements, and experience in injury management. You will also demonstrate the ability to work both independently and collaboratively as part of a team, driven by a genuine passion for helping others and a commitment to employee and volunteer wellbeing.

By prioritising safety and wellbeing, you will have opportunities to collaborate with colleagues across Human Resources and Safety Directorate, and Operational Commands. This collaboration will drive continuous improvement in service delivery, enhance project outcomes, and strengthen overall organisational capability.

Sounds like you and want to know more? Then click on 'Apply' to be redirected to the full advertisement and to view the Job Description Form (JDF).

If you have any further questions, please contact Melanie Shier, A/Manager Health Safety and Wellbeing, on 0455 048 901 or by email [email protected].

If you don’t want to miss out on this great opportunity, Apply Now!

All applications must be submitted online, simply click 'Apply' and follow the instructions.

Please do not send your application to Melanie Shier or seek their assistance with lodging your application.

Eligibility To Apply

You must be an Australian Citizen or hold permanent residency to be considered for permanent appointments or hold a working visa covering the term of the contract (proof must be provided with your application) to be eligible for this position.

Closing Date: 4:00opm AWST 29 July 2025.


About Department of Fire & Emergency Services WA

Cockburn Central, WA, Australia
Government & Defence
5001-10000 employees

As Western Australia’s leading hazard management agency, DFES performs a critical role in coordinating emergency services for a range of natural disasters and emergency incidents threatening life and property.

DFES employs over 1,800 operational personnel and corporate staff. DFES also has an extensive network of more than 26,000 volunteers who generously donate their time to deliver essential emergency services to the WA community.

DFES operates 24 hours a day, every day of the year and collaborates with local communities and other government agencies to prevent, prepare for, respond to, and recover from natural hazards including:

Fire

Cyclone

Storm

Flood

Tsunami

Earthquake

Hazmat Incidents

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