About Us

We are a high-growth B2B marketing services and events firm, trusted by some of the most innovative technology and enterprise brands across ANZ and SEA. With $10M+ in current revenue and ambitious growth targets, we are evolving our customer engagement model to unlock greater value from existing and new accounts while continuing to deliver exceptional client outcomes.

The Opportunity

We’re seeking a commercially minded, client-focused Head of Sales & Client Success - APAC to lead our revenue growth, retention, and expansion across Tier 1 and Tier 2 technology clients. This is a senior leadership role accountable for customer satisfaction, retention, and revenue expansion.

You’ll oversee a multi-million-dollar portfolio, leading a focused team of Account Directors, Account Executives, and SDRs. Your remit spans sales, account development, and relationship management.

This role suits someone who enjoys owning outcomes, building trust with senior stakeholders, and leading with commercial insight. You’ll also work closely with the founder, who continues to unlock high-value opportunities that will form a key part of your pipeline.

Key Responsibilities

Manage and grow a $10M+ portfolio spanning existing, reactivated, and founder-sourced accounts.

Lead and support a small team focused on upselling, reactivation, and account retention

Build simple, effective account plans and contact strategies for Tier 1 and Tier 2 clients

Convert founder-led new opportunities into long-term accounts

Maintain strong client engagement through structured reviews and regular check-ins

Ensure CRM hygiene and data accuracy in HubSpot.

Create scalable processes for account management and client engagement

Track and report on NPS, repeat business, pipeline health, and quarterly revenue

About You

You are a relationship-led commercial leader with experience in account management, customer success, or growth roles within marketing and events, professional services or tech B2B environments. You know how to lead a team but are equally comfortable owning a revenue target yourself.

You’ll have:

5+ years in B2B customer success, account management, or commercial roles

Proven success leading client-facing teams and delivering on revenue targets

Strong revenue planning, pipeline management, and commercial acumen

Excellent communication, presentation, and relationship-building skills

Experience with HubSpot or similar CRM tools

You bring a solutions-first approach and thrive in high-growth, fast-paced environments where commercial agility is key. Nothing is ever perfect, but anything is possible.

What We Offer

A chance to lead a business-critical function in a high-growth company

Exposure to major tech and enterprise brands across ANZ and SEA

Work in a management team that is eager to succeed, that values initiative, accountability, and collaboration

Hybrid working environment with Sydney-based HQ

Competitive salary + bonus aligned to revenue performance

How to Apply

To apply, send your CV and a brief cover letter outlining your fit for the role to: [email protected]