Embelton is a reputable national organisation in supply and installation of hard and soft flooring. We currently have an exciting permanent Customer Service Representative position available for a bubbly and motivated professional to join our friendly and supportive team.

Located in our Coburg head office, you will provide a high level of Customer Service, Sales and Administration Support on a national basis to all our customers including consumers, flooring retailers, management and sales staff.

Your main accountabilities but not limited to are:

Inbound calls – Primary phone contact for all flooring enquiries nationally.

Receiving and entering orders.

Provide stock checks and price enquiries.

Provide information on product specification.

Product Knowledge: Assist customers with navigating the online store to promote sales.

Arrange mail-out of samples when requested.

Keep up to date with sale promotions and marketing initiatives.

Showroom visits with customers as required.

What's on offer:

Ongoing training and career progression, as well as a supportive team that values collaboration.

Newly renovated open-plan spacious office and great facilities.

Great team culture, that celebrate the wins

Bonus/commission structure based on KPI's

This is a permanent full-time position, Monday to Friday, office hours of either 8.00am - 4.30pm or 8.30am - 5.00pm. For the right candidate, we can be flexible!

If you have a strong Customer Service, B2C or Retail background this would be the perfect role for you.

To apply, please click on the APPLY button and submit your resume today.

*We do not accept unsolicited resumes from agencies*